Johner Institut GmbH

Working Student, Sales Support – Customer Relationships

Johner Institut GmbH

part-time

Posted on:

Location Type: Remote

Location: Germany

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Job Level

Entry Level

About the role

  • You are the first point of contact for prospects via email and phone
  • You qualify incoming inquiries, identify the core needs and coordinate next steps with the Sales team
  • You maintain existing customer contacts, schedule regular touchpoints and manage follow-ups
  • You support building relationships with startups, startup ecosystems and universities — with a view to long-term cooperation and sales opportunities
  • You accurately document contacts, activities and next steps in the CRM and ensure high data quality
  • You handle preparation and follow-up for client meetings (e.g., brief summaries, to-dos, follow-ups)
  • You assist in creating and updating sales materials (e.g., short presentations, references or proposal components)

Requirements

  • You are enrolled at university and can work 15 to 20 hours per week
  • You have an interest in sales, customer relationship management and long-term relationship building
  • You are confident using digital tools, ideally CRM systems and Office applications, and enjoy using AI tools to increase efficiency
  • You work reliably, are structured and keep an overview even when several topics are running in parallel
  • You enjoy approaching people and maintaining relationships in a professional and dependable manner
  • Your excellent German and good English skills, both written and spoken, round off your profile
Benefits
  • Innovative working environment with lots of scope for shaping things and freedom to drive change
  • Excellent team atmosphere and strong camaraderie
  • Support and promotion of your professional and personal development
  • Modern, well-equipped workspaces at the Konstanz and Frankfurt locations
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
relationship buildingcommunicationreliabilityorganizationtime managementprofessionalismdependabilitystructured workoverview managementcustomer service