Jobs2web

Software Development Business Analyst

Jobs2web

full-time

Posted on:

Location Type: Office

Location: HandforthUnited Kingdom

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About the role

  • Explore business and customer challenges to find opportunities for improvement
  • Analyse risks, impacts and benefits
  • Collaborate with stakeholders across Pets to uncover and refine requirements
  • Create clear, friendly and useful documentation
  • Work with Product and Engineering leads to prioritise and plan work
  • Break requirements into story maps, features and user stories that are ready for development
  • Write high‑quality user stories with crystal‑clear acceptance criteria
  • Support refinement, sprint planning, bug triage and squad ceremonies
  • Validate solutions with stakeholders
  • Champion agile methods and help strengthen team performance and collaboration

Requirements

  • 2–3 years’ experience as a Business Analyst
  • A strong understanding of business processes and how to capture them
  • Experience working in agile teams (Scrum, Kanban, SAFe etc.)
  • Confident writing user stories and defining acceptance criteria
  • Even better if you’ve worked in retail, ecommerce or an omnichannel environment
  • Great communication skills — you can explain things clearly to anyone
  • Comfortable adapting to change and juggling multiple priorities
  • A focus on delivering meaningful value for customers and colleagues
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business analysisuser storiesacceptance criteriarisk analysisrequirements gatheringstory mappingsprint planningbug triageagile methodologiesdocumentation
Soft Skills
communicationcollaborationadaptabilityprioritizationproblem-solvingstakeholder engagementteam performancecustomer focusclarityflexibility