Jobs2web

Transport Operations Manager

Jobs2web

full-time

Posted on:

Location Type: Office

Location: Stafford • United States

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Salary

💰 £62,225 per year

About the role

  • Play a key leadership role in the day-to-day running of the LGV Transport operation at Stafford FC
  • Support the delivery of on-time, in-full (OTIF) store deliveries within a 30-minute delivery window
  • Work closely with the Transport General Manager and wider operational teams to ensure transport schedules are delivered efficiently
  • Manage and monitor the performance of key third-party haulier partners, ensuring service, cost and compliance standards are met
  • Ensure full compliance with Health & Safety legislation, earned recognition standards and all transport legal requirements
  • Deliver OTIF performance through effective KPI management, operational control and performance reporting
  • Build strong, positive working relationships across Transport, creating a motivated, engaged and high-performing team culture
  • Drive continuous improvement initiatives that add value while maintaining agreed service levels
  • Ensure full compliance across fleet management, including vehicle servicing, defect reporting, driver behaviour and drivers’ hours regulations
  • Develop, coach and inspire colleagues, supporting both individual and collective development
  • Deliver colleague engagement initiatives in partnership with L&D, Talent and People teams, acting on engagement survey feedback
  • Control transport costs within agreed budget levels and support the delivery of agreed backhaul revenue targets

Requirements

  • Strong people management, leadership and coaching capability, with experience leading operational transport teams
  • Ability to build, motivate and engage teams using emotional intelligence and a values-led leadership approach
  • A customer-focused mindset, ensuring service levels are delivered without compromising safety or compliance
  • Energy, resilience and tenacity to succeed in a demanding, fast-paced environment
  • Proven ability to drive continuous improvement while maintaining operational performance
  • Confident decision-making and problem-solving skills in a pressured operational setting
  • Commitment to colleague development, engagement and talent progression
  • Integrity-led leadership style, taking accountability and earning trust across the operation
  • Ability to challenge constructively, listen to feedback and collaborate across teams
  • Knowledge of UK Transport operations, legislation and Health & Safety requirements
  • Experience using Transport management systems such as FTA Vision, RTC, Paragon or similar
  • Understanding of scheduling, route planning, KPI management, SLA delivery and budget control
  • Awareness of vehicle technologies, fleet management and transport industry best practice
Benefits
  • Competitive rates of pay
  • Annual leave (including Bank Holidays), increasing after 2 years’ continuous service
  • An extra day’s holiday for your birthday
  • Stakeholder pension plan
  • Personal Health Insurance scheme (if enrolled in the pension scheme)
  • Life assurance
  • 20% Pets at Home discount after 12 weeks’ service
  • Pets at Home “Treats” voluntary benefits package
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
KPI managementoperational controlperformance reportingschedulingroute planningbudget controlfleet managementvehicle servicingdefect reportingdrivers’ hours regulations
Soft Skills
people managementleadershipcoachingemotional intelligencecustomer-focused mindsetdecision-makingproblem-solvingintegrity-led leadershipcollaborationcontinuous improvement