Jobs2web

Human Resources Support Analyst – Technical Manager IV

Jobs2web

full-time

Posted on:

Location Type: Office

Location: Springfield • Illinois • United States

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Salary

💰 $5,432 - $9,713 per month

About the role

  • Coordinates with functional and technical staff to support and maintain all human resources applications
  • Conducts special projects and research of department and Bureau of Personnel Management (BPM) operational procedures and personnel administration programs
  • Manages all permissions for human resources applications to include Department of Innovation and Technology (DoIT)-owned System Application and Products (SAP)
  • Ensures that automated personnel administration programs are consistent with departmental policies and sufficient to meet departmental personnel administration needs
  • Assists users with application-related issues and submits information technology support requests
  • Prepares, maintains, and supports a variety of reports or queries using appropriate reporting tools

Requirements

  • Completion of a bachelor's degree majoring in business management, public administration, human resources, project management, or a related field PLUS two years of experience working with human resources applications, web applications, end user support, project management related to data and reporting, or a combination thereof
  • OR eight years of experience working with human resources applications, web applications, end user support, project management related to data and reporting, or a combination thereof
  • Strong oral communication skills with the ability to train users on the use of human resources automated solutions or applications
  • Experience analyzing operating procedures and policies to automate processes
  • Experience extracting and interpreting data to create reports
  • Ability to organize and handle multiple functions in a fast-paced environment within given time constraints
  • Ability to work cooperatively in a team environment; ability to interact with employees in a professional manner and maintain professional and harmonious relationships.
Benefits
  • Health, Life, Vision, and Dental Insurance
  • Pension Plan
  • 12 Weeks paid Maternity/Paternity Leave
  • Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
  • 12 paid Sick Days annually
  • 10 paid Vacation Days the first year, up to 25 paid Vacation Days annually
  • 3 paid Personal Days annually
  • 13-14 paid holidays annually (based on start date)
  • Tuition Reimbursement
  • Employee Assistance Program and/or mental health resources
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
human resources applicationsweb applicationsdata reportingproject managementautomated solutionsdata extractiondata interpretationreport creationpermissions managementoperating procedures analysis
Soft Skills
oral communicationuser trainingorganizational skillsmultitaskingteam collaborationprofessional interactionrelationship management