Field Service Manager
Jobs2web
full-time
Posted on:
Location Type: Office
Location: North Reading • Massachusetts • United States
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Salary
💰 $100,500 - $160,800 per year
About the role
- Mentor and coach a team of Field Service Engineers
- Manage customer relationships, expectations, and schedule
- Engage in cross-functional communication
- Balance contractual obligations across the team schedule
- Perform scheduled maintenance and instruct maintenance training courses
- Manage and delegate cases in the support queue
Requirements
- 5+ years experience in Automated Test Equipment industry
- Experience in installation and maintenance of complicated electronics test equipment
- Demonstrated skills in mentorship and communication
- Experience managing teams preferred
- Secure clearance is preferred. Must be able to obtain and maintain secure clearance once hired.
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
automated test equipmentinstallationmaintenanceelectronics test equipment
Soft Skills
mentorshipcommunicationteam managementcustomer relationship management
Certifications
secure clearance