Workers' Compensation Training and Support Manager
Jobs2web
full-time
Posted on:
Location Type: Office
Location: Springfield • Illinois • United States
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Salary
💰 $8,281 - $9,450 per month
About the role
- Organizes, plans, executes, controls, and evaluates the operation of the Illinois Workers’ Compensation Program.
- Provides oversight and direction regarding Workers' Compensation policies and procedures to approximately 120 Workers Compensation Coordinators located in the agencies, boards, commissions, and universities in the Northern and Southern District.
- Serves as a representative of the agencies for all Workers’ Compensation litigation and claims, working with the Attorney General’s office to determine litigation strategies.
- Monitors and evaluates the TPA’s overall quality assurance activities including the collection of data, complex analysis of qualitative and quantitative data, root cause analysis and cost containment.
- Develops and maintains effective communication among the agencies, CMS, TPA, OAG, claimants, and medical and pharmacology providers.
Requirements
- Requires knowledge, skill, and mental development equivalent to completion of four years of college with coursework in public or business administration, business marketing, labor, or personnel.
- Requires prior experience equivalent to three years of progressively responsible administrative experience in a claims processing role for a public or business organization.
- Prefers four (4) years of professional experience in workers' compensation claims processing role.
- Prefers four (4) years of professional experience with workers' compensation claims including, but not limited to initial determination of compensability, review of medical records, and calculation of award and/or settlement.
- Prefers three (3) years’ professional experience exercising judgement and discretion in developing, implementing, and interpreting departmental policies and procedures.
- Prefers three (3) years of professional experience in training staff or associates including creating content for group presentations.
- Prefers three (3) years professional experience managing litigated claims.
- Requires completion of a background check and self-disclosure of criminal history.
- Requires a valid driver's license and the ability to travel in the performance of duties.
Benefits
- Competitive Group Insurance benefits including health, life, dental and vision plans.
- Flexible work schedules (when available and dependent upon position).
- 10 -25 days of paid vacation time annually (10 days for first year of state employment).
- 12 days of paid sick time annually which carryover year to year.
- 3 paid personal business days per year.
- 13-14 paid holidays per year dependent on election years.
- 12 weeks of paid parental leave.
- Pension plan through the State Employees Retirement System.
- Deferred Compensation Program – voluntary supplemental retirement plan.
- Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP).
- Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims processingdata analysisroot cause analysiscost containmentpolicy developmentlitigation strategiescommunicationquality assurancemedical record reviewsettlement calculation
Soft Skills
organizational skillsleadershipjudgmentdiscretiontrainingpresentation skillseffective communicationoversightcollaborationevaluation
Certifications
valid driver's license