Exceptions Processing, Document Control Section Manager – Data Processing Supervisor II
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full-time
Posted on:
Location Type: Office
Location: Springfield • Illinois • United States
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Salary
💰 $59,448 - $65,388 per year
About the role
- Plans, monitors, and directs the activities of the Exceptions Processing and Document Control Section.
- Serves as a full line supervisor.
- Directs, coordinates, and participates in a variety of special projects as instructed by the Bureau or Division Manager.
- Serves as liaison with intra-agency sections, units, and outside vendors to resolve discrepancies and effect corrections.
- Assists higher level staff in the development of operational improvements like alpha-numeric input and verifying procedures, program changes, setting standards for uniform input, coding techniques, and workflow.
- Prepares daily progress, machine utilization, and efficiency reports.
- Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.
Requirements
- Knowledge, skill, and mental development equivalent to completion of high school.
- Three years of system operations and/or control experience.
- One (1) year of experience supervising and directing staff in the operation and system monitoring of computer equipment.
- Two (2) years of experience editing completed batches of work, reviewing edits, batches, and printouts for accuracy.
- Two (2) years of experience maintaining a variety of production logs and statistics.
- Two (2) years of experience establishing and maintaining document controls to regulate volume, accuracy, and quality of work performed.
- Intermediate proficiency using Microsoft Excel or similar spreadsheet software.
- One (1) year of experience assigning and reviewing work of subordinate staff.
- One (1) year of experience developing, installing, and evaluating new and revised methods and procedures.
Benefits
- 37 ½ hour work week
- Paid time off for vacation, sick, or personal leave
- Thirteen holidays
- Pension and other retirement benefits
- Tuition reimbursement
- Insurance eligibility on day one (medical, dental, vision and life)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
system operationsdocument controlalpha-numeric inputcoding techniquesworkflow managementeditingbatch processingdata accuracyproduction logsmethod development
Soft Skills
supervisioncoordinationcommunicationproblem-solvingleadershiporganizational skillsattention to detailreportingcollaborationproject management