
Service Engineer, Teradyne
Jobs2web
full-time
Posted on:
Location Type: Office
Location: Prachinburi • Thailand
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About the role
- Support in production daily tasks to maintain KPI archive more than 99% target.
- Troubleshooting, repair, diagnose and resolve mechanical and electrical issues on production equipment, including motors, drives, sensors, actuators, pneumatics, and control panels.
- Maintenance execution, perform preventive and corrective maintenance, calibrations, and equipment health checks; plan and prioritize work to minimize production impact.
- Root Cause Analysis, lead structured problem-solving using FMEA, Fishbone/Ishikawa, 5-Why, 4W1H, 8D implement and verify CAPA (Corrective and Preventive Actions).
- Documentation creates accurate service reports, log downtime causes, parts usage, change notes, and update electrical wiring, PLC schematics and mechanical drawings as needed.
- Coordinate with Customer Test Equipment Team to ensure effective planning, organization, and delivery of system service breakdown shortly.
- Customer Communication provides clear technical updates, explain issues and solutions, set expectations for restoration and next steps; manage escalations.
- Build and maintain positive relationships with customers, delivering high standards of customer service.
- Safety & Compliance: Follow LOTO, EHS, machine safety standards and customer regulations; enforce SOPs and risk controls during high-energy work (electrical, rotating machinery).
Requirements
- Education: Bachelor of Science degrees in Mechatronics, Electronics, Electrical, Mechanical or other Engineering disciplines is required.
- Experience: Experienced in HDD test systems or related experience 0-5 years.
- Junior: 0–2 years in field service/maintenance/automation (internships/co-ops considered).
- Mid/Senior: 3–7+ years with proven PLC, drives, industrial networks, and complex equipment troubleshooting.
- Computer literacy and Proficiency in Microsoft Office tools such as PowerPoints, Excel, and Word.
- Good communication, listening and writing in English skills.
- Technical Knowledge: Electrical fundamentals (AC/DC, power distribution, protective devices, grounding).
- Electronics (sensors, transducers, analog/digital signals).
- Mechanics (bearings, gearboxes, actuators; pneumatics/hydraulics basics).
- Mechatronics (electromechanical integration, motion control).
- PLC/HMI/SCADA (basic ladder logic navigation, I/O diagnostics; familiarity with major vendors is a plus).
- PC systems (Windows, drivers, industrial software, connectivity/TCP-IP).
Benefits
- Teradyne offers a variety of robust health and well-being benefit programs, including annual health screening, dental, fitness/gym membership reimbursement, insurance, Provident Fund, ESPP and more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
troubleshootingpreventive maintenancecorrective maintenanceRoot Cause AnalysisFMEAFishbone/Ishikawa5-WhyPLCelectrical fundamentalsmechatronics
Soft skills
customer communicationproblem-solvingrelationship buildingorganizational skillstechnical writinglistening skillscommunication skills