Service Engineer, GCS
Jobs2web
full-time
Posted on:
Location Type: Office
Location: Jubei City • 🇹🇼 Taiwan
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Creates and implements support plan for customer in conjunction with cross functional groups and customer maintenance team with objectives of reducing equipment downtime and maintenance cost.
- Perform system installation, PM, calibration, retrofit, training and troubleshooting.
- Escalates service problem and take ownership of problem until it is resolved.
- Provides technical expertise and value to customers.
- Provides answers to customer inquiries concerning system.
- Provides hardware development and consultation.
- More senior levels may provide recommendations/inputs into the next generation product development.
Requirements
- Degree in electronics engineering or related field.
- Experience in working with customer in the semi test area is a plus.
- Has a good working attitude and willingness to work.
- Can work under higher pressure & deal with constant requirement changes.
- Have testing or ATE experience will be a plus.
- Fluent in English is a plus.
- Having experience in handler/prober H/W docking integration will be a plus.
- Flexible to support business trip as project requirement.
- ATE experience with on site support at OSAT will be a plus.
Benefits
- Teradyne offers a variety of robust health and well-being benefit programs, including medical claims, group insurance, retirement plans, paid vacation & holidays, tuition assistance programs, and more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
system installationpreventive maintenancecalibrationretrofittroubleshootinghardware developmenttestingATE experienceH/W docking integration
Soft skills
customer serviceproblem ownershiptechnical expertisecommunicationflexibilityability to work under pressureadaptability
Certifications
degree in electronics engineering