Inside Service Technician

Jobs for Humanity

Inside Service Technician providing technical support for foodservice equipment repairs. Collaborating with end users and manufacturers to resolve issues and recommend changes.

Posted 7/14/2026full-timeRemote • Arizona • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in electric and gas appliance repair, with a strong focus on troubleshooting and innovative problem-solving in a fast-paced environment. Proficient in technical communication and collaboration with end users and manufacturers to enhance service quality.

Highest-signal resume keywords

Electric Appliance RepairGas Appliance RepairRefrigerationHVACCFESA Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Electric Appliance RepairGas Appliance RepairRefrigerationHVACTroubleshootingTechnical Support

Soft Skills

Excellent Communication SkillsMultitaskingTeam CollaborationProblem-Solving

Tools & Technologies

MS WordMS Outlook

Certifications & Qualifications

CFESA Certification

Industry Keywords

Foodservice EquipmentHot-Side UnitsEquipment Failure RatesEngineering Changes

About the role

Key responsibilities & impact

As a Inside Service Technician (internally known as a Tech Wizard), you will directly communicate with end users and field technicians to provide technical support over the phone and via email.
On a daily basis, you’ll assist with repairs on warranty and non-warranty foodservice equipment (specifically hot-side units).
You’ll work closely with manufacturers to recommend engineering changes and document equipment/component failure rates.
After completing the onboarding process, you’ll also have an opportunity to earn all Commercial Food Service Equipment Service Association (CFESA) certifications!

Requirements

What you’ll need

You have experience in electric/gas appliance repair, refrigeration, or HVAC (or relevant training/schooling)
You are fluent in English and have excellent written and verbal communication skills
You’re confident using a computer and navigating programs such as MS Word & Outlook
You’re passionate about troubleshooting and finding innovative solutions to difficult problems
You have the ability to multitask and thrive in a fast paced, team atmosphere.

Benefits

Comp & perks

Parts Town Pride – check out our virtual tour and culture!
Quarterly profit-sharing bonus
Hybrid Work schedule
Team member appreciation events and recognition programs
Volunteer opportunities
Monthly IT stipend
Casual dress code
On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.