Call Center Specialist, Data Entry

Jobs for Humanity

Remote Call Center Specialist providing customer support from home for Abhihaara. Must be skilled in communication and problem-solving to assist customers effectively.

Posted 6/13/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide exceptional customer service through inbound and outbound calls.
Address customer inquiries, resolve issues, and offer assistance with professionalism and empathy.
Utilize a variety of communication channels to support and assist customers, including phone, email, and chat.
Maintain up-to-date knowledge of Walgreens products, services, and policies.
Accurately document customer interactions and feedback.
Meet or exceed performance and service quality metrics.

Requirements

What you’ll need

High school diploma or equivalent.
Previous call center or customer service experience preferred but not required.
Excellent verbal and written communication skills.
Strong problem-solving abilities.
Proficiency in computer navigation and data entry.
Ability to work independently and as part of a remote team.
Positive attitude and commitment to providing exceptional customer service.

Benefits

Comp & perks

Competitive salary with opportunities for advancement.
Comprehensive benefits package, including health, dental, and vision insurance.
401(k) retirement savings plan with company match.
Paid time off and holiday pay.
Training and development programs to support your career growth.
The flexibility to work from the comfort of your own home.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data entrycomputer navigation

Soft Skills

customer serviceverbal communicationwritten communicationproblem-solvingprofessionalismempathyindependenceteamworkpositive attitudecommitment

Certifications

high school diploma