Jobrack

Operations Specialist

Jobrack

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇿🇦 South Africa

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Salary

💰 $1,750 - $2,500 per month

Job Level

Mid-LevelSenior

About the role

  • Run operations at a fast-growing mental health start-up and work directly with founders
  • Work closely with the CEO, Head of Product, AI Lead, and Wellbeing Operations Lead to keep the business running smoothly
  • Lead company rhythms including All Hands, Weekly Business Reviews, and daily standups, owning agendas and follow-ups
  • Manage partnership success by supporting analytics, reporting, presentations, and cross-team collaboration
  • Help build scalable approaches to activating youth and increasing engagement with Sonar
  • Lead core HR operations such as onboarding, feedback collection, and offboarding
  • Support ongoing SOC2 and HIPAA compliance by managing security tasks and coordinating with engineering

Requirements

  • 3-4+ years of experience in business operations, consulting, or a similar role
  • Strong experience managing cross-functional projects and stakeholders
  • Experience running meetings, tracking execution, and holding teams accountable
  • Comfortable working in remote, fast-moving start-up environments
  • Fluent in English
  • ⭐ Experience working in healthcare, mental health, or regulated environments
  • ⭐ Familiarity with compliance frameworks like SOC2 or HIPAA
  • ⭐ Experience supporting analytics, reporting, insights or other customers and functions for partners
Benefits
  • 20 days paid time off
  • Fully remote
  • Work with a mission-driven, distributed international team
  • Direct exposure to founders and leadership
  • See your work make a real impact on students, families, and clinicians

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
analyticsreportingproject managementcross-functional collaborationmeeting facilitationonboardingfeedback collectionoffboarding
Soft skills
leadershipcommunicationorganizational skillsaccountabilityadaptability
Certifications
SOC2 complianceHIPAA compliance