JobHire.AI

Customer Success Manager

• Drive Reg→Purchase conversion through triggered post-quiz, paywall-abandonment, and onboarding sequences across email, SMS, and web push.
• Own first-purchase activation across the first 7 days.
• Differentiate renewal sequences by plan tier (1 / 3 / 6 month).
• Build pre-cancel intervention flows — pause offer, plan-switch, value reminder — using captured cancel reason.
• Move the dial on month-1 rebill rate, the single most leveraged metric in our subscription economics.
• Build the reactivation engine for the cancelled cohort — across email and SMS, personalized by cancel reason and tenure.
• Recover revenue from a base that is currently dormant due to deliverability issues.
• Own the CRM-driven path to add-on products (Resume Review, Resume Builder): timing, segmentation, copy, channel.
• Lead the migration off our current ESP onto our chosen omnichannel platform (Maestra is the current candidate; Customer.io is the alternative).
• Recover and maintain email domain reputation.
• Stand up SMS as a first-class channel — including US compliance (TCPA, A2P 10DLC).
• Stand up web push and orchestrate cross-channel flows (email → SMS → push cascades).
• Implement incremental measurement with holdouts on every flow. We don't want activity reports — we want incremental revenue, attributable and defensible.
• Email deliverability restored to historical baseline.
• Reactivation campaign launched with measurable incremental conversion against a holdout.
• Differentiated renewal flows live for 1 / 3 / 6 month plans.
• Decision (signed off with engineering) on omnichannel platform: migrate to Maestra or alternative.
• SMS and web push live as ongoing production channels in lifecycle flows.
• Measurable lift in Reg→Purchase conversion via paywall-abandonment and post-registration triggered sequences.
• Measurable lift in month-1 rebill rate via differentiated and intervention flows.
• Add-on attach rate (Resume Review, Resume Builder) materially up via CRM-driven sales sequences.
• Per-flow incremental revenue reported weekly via proper holdout methodology.
• CVM channel contributing as a top-3 incremental revenue source for the company.
• Cross-channel lifecycle strategy (email + SMS + web push + iMessage/RCS as those channels mature in the US) live and documented.
• Process documentation and tooling stable enough to remove key-person risk.

CRM, CVM, Lifecycle, Retention Marketing Lead

• Drive Reg→Purchase conversion through triggered post-quiz, paywall-abandonment, and onboarding sequences across email, SMS, and web push.
• Own first-purchase activation across the first 7 days.
• Differentiate renewal sequences by plan tier (1 / 3 / 6 month).
• Build pre-cancel intervention flows — pause offer, plan-switch, value reminder — using captured cancel reason.
• Move the dial on month-1 rebill rate, the single most leveraged metric in our subscription economics.
• Build the reactivation engine for the cancelled cohort — across email and SMS, personalized by cancel reason and tenure.
• Recover revenue from a base that is currently dormant due to deliverability issues.
• Own the CRM-driven path to add-on products (Resume Review, Resume Builder): timing, segmentation, copy, channel.
• Lead the migration off our current ESP onto our chosen omnichannel platform (Maestra is the current candidate; Customer.io is the alternative).
• Recover and maintain email domain reputation.
• Stand up SMS as a first-class channel — including US compliance (TCPA, A2P 10DLC).
• Stand up web push and orchestrate cross-channel flows (email → SMS → push cascades).
• Implement incremental measurement with holdouts on every flow. We don't want activity reports — we want incremental revenue, attributable and defensible.

CRM, CVM, Lifecycle Marketing Lead

CRM/CVM/Lifecycle/Retention Marketing Lead

• Drive Reg→Purchase conversion through triggered post-quiz, paywall-abandonment, and onboarding sequences across email, SMS, and web push.
• Own first-purchase activation across the first 7 days.
• Differentiate renewal sequences by plan tier (1 / 3 / 6 month).
• Build pre-cancel intervention flows — pause offer, plan-switch, value reminder — using captured cancel reason.
• Move the dial on month-1 rebill rate, the single most leveraged metric in our subscription economics.
• Build the reactivation engine for the cancelled cohort — across email and SMS, personalized by cancel reason and tenure.
• Own the CRM-driven path to add-on products (Resume Review, Resume Builder): timing, segmentation, copy, channel.
• Lead the migration off our current ESP onto our chosen omnichannel platform (Maestra is the current candidate; Customer.io is the alternative).
• Recover and maintain email domain reputation.
• Stand up SMS as a first-class channel — including US compliance (TCPA, A2P 10DLC).
• Stand up web push and orchestrate cross-channel flows (email → SMS → push cascades).
• Implement incremental measurement with holdouts on every flow. We don't want activity reports — we want incremental revenue, attributable and defensible.

• Drive Reg→Purchase conversion through triggered post-quiz, paywall-abandonment, and onboarding sequences across email, SMS, and web push.
• Own first-purchase activation across the first 7 days.
• Differentiate renewal sequences by plan tier (1 / 3 / 6 month).
• Build pre-cancel intervention flows — pause offer, plan-switch, value reminder — using captured cancel reason.
• Move the dial on month-1 rebill rate, the single most leveraged metric in our subscription economics.
• Build the reactivation engine for the cancelled cohort — across email and SMS, personalized by cancel reason and tenure.
• Recover revenue from a base that is currently dormant due to deliverability issues.
• Own the CRM-driven path to add-on products (Resume Review, Resume Builder): timing, segmentation, copy, channel.
• Lead the migration off our current ESP onto our chosen omnichannel platform (Maestra is the current candidate; Customer.io is the alternative).
• Recover and maintain email domain reputation.
• Stand up SMS as a first-class channel — including US compliance (TCPA, A2P 10DLC).
• Stand up web push and orchestrate cross-channel flows (email → SMS → push cascades).
• Implement incremental measurement with holdouts on every flow.

Full-stack Engineer

• Products end-to-end. You pick up a problem from product or a founder, write the spec yourself, decide what's in and out of scope, build it, ship it, and watch the metric. If the metric doesn't move, you figure out why and try again.
• A direct line to product. No PM in the middle. You talk to product directly, push back when you should, and decide together what's worth building this week.
• A team of agents. Claude (or whatever ships next month) handles code review, test generation, and boilerplate. You set the rules, review the reviews, and keep the bar for agent-produced code in your project above the company average.
• Production health in your area. Bug count, incidents, test coverage, the long-term shape of the codebase agents are touching. You own the number, and we measure it.
• Speed, measured. Lead time, throughput, agent cycle time. You'll have a personal baseline in week 2 and an improvement target by month 2. We don't count tickets closed.
• Saying no. Roughly a third of what lands on your plate shouldn't get built. The right answer is often "let's run a 2-day experiment first" or "this doesn't move a metric we care about". Push back with reasoning, not instinct.

Senior Fullstack Engineer, AI-proficient

Artificial Intelligence

• Develop a bespoke performance management framework tailored for a fast-paced AI startup (including performance reviews, 360-degree feedback, and competency mapping).
• Implement AI-driven tools to analyze sentiment in feedback and identify patterns of high performance or potential burnout.
• Move away from annual reviews to a "Continuous Performance Management" model with real-time feedback and regular check-ins.
• Use AI to map current team skills against industry benchmarks and predict future talent needs.
• Establish leading indicators of performance using data from Slack, Jira, or CRM rather than just lagging indicators.
• Ensure the new system seamlessly integrates with our existing OKR framework.
• Conduct workshops and create guides for leads on how to give/receive feedback and conduct meaningful 1-on-1s.

JobHire.AI

CRM, CVM, Lifecycle, Retention Marketing Lead

CRM, CVM, Lifecycle Marketing Lead

CRM/CVM/Lifecycle/Retention Marketing Lead

CRM, CVM, Lifecycle, Retention Marketing Lead

CRM, CVM, Lifecycle, Retention Marketing Lead

CRM, CVM, Lifecycle, Retention Marketing Lead

CRM, CVM, Lifecycle, Retention Marketing Lead

CRM, CVM, Lifecycle, Retention Marketing Lead

CRM, CVM, Lifecycle, Retention Marketing Lead

CRM, CVM, Lifecycle, Retention Marketing Lead

CRM, CVM, Lifecycle, Retention Marketing Lead

CRM/CVM/Lifecycle/Retention Marketing Lead

Senior Fullstack Engineer, AI-proficient

Performance Management Expert – AI, Modern Frameworks

Performance Management Expert – AI, Modern Frameworks