Jobber

Staff Product Manager

Jobber

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $169,200 - $228,900 per year

Job Level

Lead

About the role

  • Lead end-to-end product development including product discovery, shaping, delivery, and ensuring successful outcomes.
  • Drive clarity and alignment across the team, stakeholders, and organization, fostering collaboration and ensuring shared understanding of product goals.
  • Conduct both qualitative and quantitative research to deeply understand customer needs, challenges, and behaviors — then synthesize these insights into actionable strategies that inform product decisions and enhance user experience.
  • Act as the voice of the customer within the organization, ensuring customer feedback is consistently integrated into the product development process.
  • Define and execute the roadmap, balancing short-term wins with long-term innovation.
  • Prioritize user and business impact, ensuring every product decision drives value for Jobber’s small business customers.
  • Build detailed product plans, oversee execution, and implement key success metrics. Iterate based on performance metrics, customer feedback, and evolving business needs.
  • Coordinate the release process, ensuring smooth and effective product launches while maintaining clear communication with all stakeholders involved.

Requirements

  • Proven product management experience at a Staff level in a SaaS environment.
  • Previous experience working within agile and scrum frameworks, leading cross-functional teams through iterative product cycles and adapting to shifting priorities.
  • Strong leadership, autonomy, and decision-making abilities, with a proactive approach to identifying problems and proposing innovative solutions without oversight.
  • A keen focus on commercialization, with the ability to balance customer needs with business goals, ensuring that product development aligns with the company’s greater objectives.
  • A proven track record as a systems thinker who thrives framing conceptually and technically complex problems with clarity.
  • Excellent research chops and a data-driven mindset. You rely on data to define problems, estimate potential ROI, segment users, and measure success.
  • Comfort with ambiguity, and the ability to manage both confidence in decision making, with the humility necessary to try things and get them wrong.
  • Exceptional communication, strategic thinking, and execution skills — and the ability to motivate teams around bold goals.
Benefits
  • equity rewards
  • annual stipends for health and wellness
  • retirement savings matching
  • extended health package with fully paid premiums for body and mind
  • access to a dedicated talent development program that includes career coaching and opportunities for career development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementSaaSagilescrumdata analysisproduct discoveryproduct deliveryuser experienceroadmap executionperformance metrics
Soft Skills
leadershipautonomydecision-makingproblem-solvingstrategic thinkingcommunicationcollaborationadaptabilityinnovationmotivation