QuickBooks Certified Bookkeeper

Job Mobz

Quickbooks Certified Bookkeeper managing client accounts and financial details for small business owners. Ensuring accurate ledgers and facilitating clear communication across various platforms with a focus on North American work hours.

Posted 5/11/2026full-timeRemote • 🇿🇦 South AfricaJuniorWebsite

About the role

Key responsibilities & impact

Accurately categorize transactions, reconcile accounts, and maintain clean ledgers
Identify and resolve discrepancies with care and attention to detail
Conduct monthly financial reviews to ensure every client’s books are accurate and up to date
Serve as the main point of contact for your clients — small business owners who rely on your guidance
Provide empathetic, professional, and clear communication across chat, email, and phone
Build strong relationships by explaining financial information in a way clients can easily understand
Take initiative to identify and resolve client concerns proactively
Own the client experience from start to finish, ensuring satisfaction and trust
Collaborate with internal teams using tools like Bench App, Salesforce, and Slack

Requirements

What you’ll need

QuickBooks Online Certification is required (active certification)
1+ year of experience in bookkeeping, auditing, or tax preparation
1+ years of customer-facing or client service experience — ideally supporting U.S.-based clients
Excellent spoken and written English proficiency (clear, confident, and professional communication is a must)
Strong customer service mindset with the ability to explain financial information clearly and empathetically
Hands-on experience using QuickBooks Online
High attention to detail, strong problem-solving skills, and a proactive approach
Degree in Accounting, Finance, or related field (or equivalent experience)

Benefits

Comp & perks

Must meet Bench’s minimum hardware and internet requirements for smooth communication and workflow

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

bookkeepingauditingtax preparationfinancial reviewsreconciliationtransaction categorizationproblem-solvingattention to detailfinancial information explanationclient experience management

Soft Skills

communicationcustomer servicerelationship buildingempathyinitiativeproactivityclarityconfidencetrust buildingcollaboration

Certifications

QuickBooks Online Certification