Job Duck

Intake Support Specialist

Job Duck

full-time

Posted on:

Location Type: Remote

Location: Honduras

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Salary

💰 $1,150 - $1,220 per month

Job Level

Junior

Tech Stack

VoIP

About the role

  • Prepare and report key metrics to leadership.
  • Maintain updated records within FileVine and Leadducket.
  • Collaborate closely with the referral manager.
  • Support the current intake specialist in daily operational duties.
  • Utilize VOIP software for communication-related tasks.
  • Gather and record client feedback for internal tracking.
  • Perform accurate and timely data entry.
  • Ensure efficient document and information flow for the intake process.
  • Conduct follow-up calls with clients as needed.

Requirements

  • 1 year experience working as an Intake Specialist.
  • Ability to work within the 6 to 15 time zone range.
  • Strong technology skills and comfort navigating multiple systems.
  • Experience or confidence working with CRM platforms.
  • Must be detail-oriented, organized, and comfortable handling data and client interactions.
Benefits
  • Competitive salary.
  • Paid Time Off.
  • Annual bonuses.
  • 100% remote/home-based position.
  • Full-time, long-term career opportunities.
  • Parental Leave.
  • Professional development and training.
  • Dedicated team support.
  • Alignment with our clients' core values.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entrymetrics reportingclient feedback gathering
Soft Skills
detail-orientedorganizedcommunicationcollaboration