JMVision GmbH

Customer Success Manager

• High-level client support: You guide new customers through onboarding, support them throughout the collaboration, and act as their primary point of contact for any questions
• Own campaign performance: You analyze KPIs in weekly meetings, identify optimization opportunities, and ensure the metrics are on track
• Proactively drive upsells and renewals: You present new opportunities to clients and work with them to develop additional collaboration potential
• Close coordination with Sales, Creative and Campaign Management — ensuring seamless execution and maximum results for clients
• Clear communication and structure: You ensure measurable progress and keep all stakeholders up to date