Field Service Engineer

Jim Myers & Sons Inc.

Field Service Engineer at JMS plays a pivotal customer-facing role in ensuring proper equipment installation and maintenance. It requires significant travel and offers opportunities for complex projects across diverse settings.

Posted 4/17/2026full-timeRemote • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $76,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary on-site technical expert during equipment installation, startup, commissioning, and troubleshooting
Execute complex diagnostics and service activities involving mechanical, electrical, and controls systems
Provide clear training to plant operators and maintenance personnel on equipment operation, safety, and preventive maintenance
Conduct root cause analysis and generate detailed technical service reports for internal and external stakeholders
Document all field activities, observations, and recommendations; submit timely service and expense reports.
Collaborate closely with project engineers, controls specialists, and the design team to improve project execution and equipment performance
Participate in post-installation service and support, including warranty and non-warranty visits
Conduct field readiness assessments and lead job site evaluations during project turnover
Maintain active communication with customers and internal stakeholders regarding scheduling, service status, and potential risks
Represent JMS with professionalism, confidence, and technical expertise at customer facilities across the U.S

Requirements

What you’ll need

3+ years of experience in a field service or industrial construction environment, preferably with equipment start-up, diagnostics, and commissioning
Strong background in electrical systems and controls; ability to troubleshoot PLC panels, motor starters, VFDs, and relay logic
Familiarity with industrial programming, plant-level integration, and interfacing with SCADA systems is a major plus
Demonstrated experience in working independently and resolving complex technical issues under pressure
Excellent communication skills with the ability to represent JMS confidently in customer-facing environments
Valid driver’s license
Ability and willingness to travel approximately 85% of the time, including occasional weekends
Associate’s degree in Electrical Engineering, Mechanical Technology, Industrial Automation, or a closely related technical field. Equivalent military or technical experience will also be considered.

Benefits

Comp & perks

Competitive base salary
Bonus opportunities
Company paid medical
Dental and life insurance
401K
Excellent training
Great family work environment
Paid vacation and holiday

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

equipment installationstartupcommissioningtroubleshootingdiagnosticsmechanical systemselectrical systemscontrols systemsPLC panelsSCADA systems

Soft Skills

communication skillsproblem-solvingindependent workcustomer-facing representationtrainingcollaborationroot cause analysisprofessionalismconfidencetime management

Certifications

valid driver’s licenseAssociate’s degree in Electrical EngineeringAssociate’s degree in Mechanical TechnologyAssociate’s degree in Industrial Automation