Field Service Engineer

Jim Myers & Sons Inc.

full-time

Posted on:

Location Type: Remote

Location: North Carolina • United States

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Salary

💰 $76,000 - $90,000 per year

About the role

  • Serve as the primary on-site technical expert during equipment installation, startup, commissioning, and troubleshooting
  • Execute complex diagnostics and service activities involving mechanical, electrical, and controls systems
  • Provide clear training to plant operators and maintenance personnel on equipment operation, safety, and preventive maintenance
  • Conduct root cause analysis and generate detailed technical service reports for internal and external stakeholders
  • Document all field activities, observations, and recommendations; submit timely service and expense reports.
  • Collaborate closely with project engineers, controls specialists, and the design team to improve project execution and equipment performance
  • Participate in post-installation service and support, including warranty and non-warranty visits
  • Conduct field readiness assessments and lead job site evaluations during project turnover
  • Maintain active communication with customers and internal stakeholders regarding scheduling, service status, and potential risks
  • Represent JMS with professionalism, confidence, and technical expertise at customer facilities across the U.S

Requirements

  • 3+ years of experience in a field service or industrial construction environment, preferably with equipment start-up, diagnostics, and commissioning
  • Strong background in electrical systems and controls; ability to troubleshoot PLC panels, motor starters, VFDs, and relay logic
  • Familiarity with industrial programming, plant-level integration, and interfacing with SCADA systems is a major plus
  • Demonstrated experience in working independently and resolving complex technical issues under pressure
  • Excellent communication skills with the ability to represent JMS confidently in customer-facing environments
  • Valid driver’s license
  • Ability and willingness to travel approximately 85% of the time, including occasional weekends
  • Associate’s degree in Electrical Engineering, Mechanical Technology, Industrial Automation, or a closely related technical field. Equivalent military or technical experience will also be considered.
Benefits
  • Competitive base salary
  • Bonus opportunities
  • Company paid medical
  • Dental and life insurance
  • 401K
  • Excellent training
  • Great family work environment
  • Paid vacation and holiday
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
equipment installationstartupcommissioningtroubleshootingdiagnosticsmechanical systemselectrical systemscontrols systemsPLC panelsSCADA systems
Soft Skills
communication skillsproblem-solvingindependent workcustomer-facing representationtrainingcollaborationroot cause analysisprofessionalismconfidencetime management
Certifications
valid driver’s licenseAssociate’s degree in Electrical EngineeringAssociate’s degree in Mechanical TechnologyAssociate’s degree in Industrial Automation