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JHU EEHPC

Senior Systems Administrator – SCCM

JHU EEHPC

Sr. Systems Administrator managing SCCM for Windows desktops supporting a fleet of 60,000 users at Johns Hopkins.

Posted 7/27/2026full-timeRemote • Maryland • 🇺🇸 United StatesSenior💰 $62,900 - $110,100 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Windows Desktop Administration and Microsoft Systems Center Configuration Manager (SCCM), with a strong focus on troubleshooting, system performance optimization, and user support. Proficient in managing Active Directory and Group Policy, along with experience in collaborating with vendors and internal teams to ensure quality solutions.

Highest-signal resume keywords
Microsoft Systems Center Configuration Manager (SCCM)Active Directory ManagementGroup Policy ManagementWindows Desktop AdministrationEnd User Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Windows Desktop AdministrationSCCMActive DirectoryGroup Policy ManagementPowerShell ScriptingCommand-Line ScriptingTroubleshootingSystem Performance MonitoringServer Hardware InstallationApplication Testing
Tools & Technologies
Microsoft WindowsLAN DeskQuest KACEGroup Policy Management Console
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Enterprise Desktop EngineeringDesktop SupportLAN AdministrationEndpoint Client Troubleshooting

About the role

Key responsibilities & impact
  • Administer Windows desktop using Microsoft Systems Center Configuration Manager and troubleshoot for Enterprise Desktop Engineering.
  • Support a customer base of approximately 60,000 computers and users.
  • Act as an escalation point for LAN Administration and desktop support teams.
  • Conduct thorough testing of applications before deployment.
  • Design solutions that conform to institutional policies, standards, and guidelines.
  • Install and configure server hardware and operating systems.
  • Monitor and tune systems for optimum performance levels.
  • Provide server level administration and assist users as per documented procedures.
  • Collaborate with vendors and internal teams to deliver quality products.

Requirements

What you’ll need
  • Bachelor's Degree.
  • Three years of related experience.
  • At least 1-2 years’ experience or familiarity with Microsoft Windows desktop systems management tools and endpoint client troubleshooting.
  • Advanced knowledge with Microsoft Systems Center Configuration Manager (SCCM).
  • Other Windows desktop administration tools such as LAN Desk or Quest KACE are a plus.
  • At least 1-2 years of end user support experience with Windows OS.
  • One to two years of experience of using Active Directory Users and Computers tools and managing Active Directory Group Policy Management.
  • Knowledge of creating, linking, administering and maintaining a Group Policy Object using the Group Policy Management Console.
  • Working knowledge of a scripting language such as Command-Line, VB, or PowerShell Scripting.

Benefits

Comp & perks
  • Total rewards package that supports employees' health, life, career, and retirement.
  • More information can be found here: https://hr.jhu.edu/benefits-worklife/