IT Business Solutions Quality Analyst

JHU EEHPC

Business Solution Quality Analyst role at Johns Hopkins University. Focused on requirements gathering, testing, and collaboration with technical teams.

Posted 7/27/2026full-timeRemote • Maryland • 🇺🇸 United StatesMid-LevelSenior💰 $73,300 - $128,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in automated testing, quality assurance, and business requirement gathering, with proficiency in tools such as Selenium and Cucumber. Capable of collaborating with technical teams and managing testing processes to ensure high-quality software delivery.

Highest-signal resume keywords

Automated Testing ToolsBusiness Requirement GatheringQuality AssuranceTest Case DevelopmentCross-Browser Testing Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Automated TestingBusiness AnalysisQuality AssuranceTest PlanningDefect TrackingUser Acceptance TestingSQL ServerAccessibility TestingRequirements GatheringTest Case Development

Soft Skills

Analytical SkillsProblem-SolvingCommunicationOrganizational SkillsCollaboration

Tools & Technologies

SeleniumPlaywrightCypressJiraConfluenceMicrosoft Office SuiteBrowserStackKatalonWCAG 2.XAI Coding Agents

Industry Keywords

Higher EducationStudent Information SystemsAgileScrumKanban

Tech Stack

Tools & technologies

CypressMS SQL ServerSeleniumSQL

About the role

Key responsibilities & impact

Gathering requirements and performing systems analysis
Developing test cases and creating automated test scripts
Coordinating testing and ensuring quality assurance
Collaborating with technical teams, managers, and subject matter experts
Creating test strategy and facilitating integrated testing
Reporting test results and metrics to management and team
Supporting system implementations and enhancements
Training users on testing tools and processes

Requirements

What you’ll need

Bachelor's Degree
Five years of related experience preferably within testing and business requirement gathering
Experience with automated testing tools such as Selenium, Playwright, Cypress, TestComplete, Katalon, or similar tools.
Experience with BDD tools or frameworks such as Cucumber, Reqnrol, Behave, or Gherkin-based testing.
Experience with cross-browser testing tools such as BrowserStack, Sauce Labs, or LambdaTest.
Experience with accessibility testing tools or standards, including WCAG 2.X, Section 508, WAVE, axe, JAWS, or NVDA.
Experience in business analysis, quality assurance, systems analysis, software testing, or related technology support.
Experience with requirements gathering, test planning, test case development, defect tracking, and user acceptance testing.
Experience with Student Information Systems, higher education enterprise systems, or higher education business processes.
Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Visio.
Experience with Jira and Confluence
Experience with Microsoft SQL Server for data validation, troubleshooting, or testing support and with SQL Server Reporting Services.
Experience with AI coding agents or AI-assisted testing/development tools.
Familiarity with Agile, Scrum, Kanban, or similar methodologies.
Strong analytical, problem-solving, communication, organizational, and collaboration skills.

Benefits

Comp & perks

Total Rewards package supporting health, life, career and retirement