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Regional Director of Operations
JETSET Pilates®Director of Operations focusing on operational excellence and team leadership at JETSET Pilates. Driving performance and culture while managing day-to-day operations in a boutique fitness setting.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
operations managementteam leadershipsales strategydata analysisreport buildingpolicy developmentprocess improvementworkflow managementrevenue performancemembership sales
Soft Skills
employee engagementperformance managementorganizational skillscommunicationproblem-solvinginitiativeteam developmentclient interactionwarm presenceself-starter
Industry Keywords
boutique fitnesshospitalitymembership modelconsumer serviceJETSET brandfast-paced environmenthealth and wellnessstudio operationsclient servicerevenue targets
About the role
Key responsibilities & impact- Lead, inspire, and manage a team across instructor, studio lead, and sales functions.
- Develop and execute strategies to drive employee engagement, retention, and performance.
- Own daily studio operations end-to-end, ensuring a high standard of service.
- Build, document, and improve policies, processes, and workflows.
- Own the studio's revenue performance and develop membership sales initiatives.
- Ensure all client interactions align with the JETSET brand.
- Serve as the primary operational partner to ownership and provide regular updates.
Requirements
What you’ll need- 5+ years of operations or general management experience in boutique fitness, hospitality, or membership model consumer service environment.
- Proven track record of leading and developing teams in a fast-paced environment.
- Strong sales instincts with experience driving revenue targets.
- Highly analytical - comfortable building reports and interpreting data.
- Exceptional organizational skills with the ability to manage competing priorities.
- Outstanding communicator with a warm, outgoing presence.
- Self-starter who takes initiative and solves problems proactively.
- Passion for health, wellness, and the JETSET Pilates brand.
Benefits
Comp & perks- Health insurance
- Flexible work arrangements
- Professional development opportunities