Studio Opening Project Manager
JETSET Pilates®
full-time
Posted on:
Location Type: Hybrid
Location: Dallas • Texas • United States
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Salary
💰 $68,000 - $95,000 per year
About the role
- Manage the end-to-end opening process for new studios, ensuring every milestone—from Onboarding to Grand Opening—is completed to brand standards.
- Act as the central point of contact for Franchise Owners, driving accountability and progress throughout each project.
- Anticipate challenges and obstacles, and ensure all stakeholders have the tools and information needed for success.
- Serve as a trusted advisor and coach throughout the pre-opening journey.
- Conduct group training calls and one-on-one sessions to guide Owners through training, operations, and readiness tasks.
- Lead In-person Operational Readiness Trainings for Owners and General Managers
- Educate Owners and General Managers on key business systems (e.g., Mindbody, payroll, scheduling, and reporting) and operational best practices.
- Provide direction on staffing, brand standards, and daily operations to ensure a strong foundation post-opening.
- Promote confidence and independence among Franchise Owners through proactive guidance and clear communication.
- Partner with the Field Marketing team to align pre-launch marketing initiatives and timelines with opening schedules.
- Collaborate with Product and Talent team to coordinate hiring and training timelines
- Liaise with the Construction team to track site progress and ensure studio readiness aligns with construction timelines.
- Partner with Business Management team to onboard new franchisees and participate in business planning
- Support department with continually refining project workflows, templates, and reporting for new openings.
- Support with system setups and account activations for new franchisees.
- Maintain and evolve pre-opening checklists, milestone trackers, and onboarding documentation to improve clarity and efficiency.
- Identify opportunities to optimize processes, enhance communication, and scale support as the network grows.
Requirements
- Bachelor’s degree in Business, Hospitality, or a related field (or equivalent experience).
- 3–5 years in operations, client services, training, project management, or boutique fitness management.
- Proven experience in boutique fitness and proficiency in Mindbody required.
- Proficiency in learning management systems platforms and project management tools.
- Strong communication, training, and interpersonal skills; capable of influencing and motivating others.
Benefits
- Competitive Compensation Package including base salary, bonus, and benefits
- 75% contribution to comprehensive health, dental, and vision insurance
- Up to 4% match to 401(k) plan
- Wellness and fitness perks through the JETSET network
- Paid time off and company holidays
- A culture that values innovation, ownership, and excellence
- The opportunity to shape the operational infrastructure of a fast-scaling premium wellness brand
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operations managementproject managementtrainingclient servicesprocess optimizationstaffingbusiness systemsmilestone trackingaccount activationreporting
Soft Skills
communicationinterpersonal skillsinfluencingmotivatingcoachingguidancecollaborationproactive supportproblem-solvingleadership
Certifications
Bachelor’s degree in BusinessBachelor’s degree in Hospitalityrelated field degree