Enterprise Customer Success Engineer – Portuguese or Spanish Speaker

JetBrains

Customer Success Engineer engaging with JetBrains customers to improve product adoption and outcomes. Building relationships and serving as technical advisor for strategic projects.

Posted 6/23/2026full-timeRemote • California, New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $120,000 - $180,000 per yearWebsite

About the role

Key responsibilities & impact

Work closely with JetBrains Account Executives.
Help customers adopt JetBrains products and services to achieve desired business outcomes. This responsibility may include whiteboarding and assisting with the development of architecture or providing support for overcoming technical and cultural barriers to adoption.
Manage the technical relationships for a portfolio of accounts, and partner with other members of the account team to define and implement the account strategies.
Be the customers’ advocate within JetBrains, representing them to the Support and Product Engineering teams, as well as other groups.
Recommend product enhancements based on your experiences with the customers and the feedback you receive from them.
Help product teams present and evaluate new product ideas to the customers in your portfolio.
Act as a trusted technical advisor to customers, staying up to date on the ever-evolving state of technology both within JetBrains and in the field at large.
Work with Sales to facilitate account expansions by developing short-term and long-term account plans that meet customer needs.

Requirements

What you’ll need

Proven experience in technical consulting, technical customer success, or other customer-facing technical roles.
Extensive experience in software development, QA, IT, DevOps, ML, or any related IT field – the wider the variety of fields, the better.
Hands-on knowledge of AI/LLMs in the field of software development.
A passion for continually improving the customer experience.
Strong verbal and written communication skills in English and the local language of your office.
Exceptional presentation skills for demonstrating JetBrains products to customers.
The ability to quickly identify and address technical and business challenges related to software development tooling.
The ability to convey technical concepts to customers of all technical backgrounds.
Comfort in a fast-paced and dynamic working environment.
Experience working in or with large software development teams.
A collaborative and team-focused mentality, with a willingness to take initiative.
Self-direction and resourcefulness.
The ability to travel approximately 25% of the time.
Fluency in English coupled with Portuguese and / or Spanish languages.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account JetBrains Website LinkedIn All Job Openings 1001 - 5000 employees Founded 2000 🤝 B2B ☁️ SaaS 🤖 Artificial Intelligence B2B
SaaS
Artificial Intelligence JetBrains is a software company that builds professional developer tools and integrated development environments (IDEs) — including IntelliJ IDEA, PyCharm, WebStorm, Rider, and others — plus team and CI/CD tools like TeamCity, YouTrack, Datalore, and code-quality services. The company also offers AI-powered developer features (Junie, AI Assistant, AI Enterprise), a marketplace for plugins, educational offerings (JetBrains Academy, courses, free licenses for students/teachers), and enterprise services for managing developer tooling at scale. JetBrains focuses on improving developer productivity, collaboration, and code quality for individual developers and organizations worldwide. Enterprise Customer Success Engineer – Portuguese or Spanish Speaker 🔥 1 hour ago 🏄 California, New Jersey – Remote 💵 $120k - $180k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧑‍🔧 Technical Customer Success Manager 🦅 H1B Visa Sponsor 🗣️🇧🇷🇵🇹 Portuguese Required 🗣️🇪🇸 Spanish Required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Work closely with JetBrains Account Executives.
Help customers adopt JetBrains products and services to achieve desired business outcomes. This responsibility may include whiteboarding and assisting with the development of architecture or providing support for overcoming technical and cultural barriers to adoption.
Manage the technical relationships for a portfolio of accounts, and partner with other members of the account team to define and implement the account strategies.
Be the customers’ advocate within JetBrains, representing them to the Support and Product Engineering teams, as well as other groups.
Recommend product enhancements based on your experiences with the customers and the feedback you receive from them.
Help product teams present and evaluate new product ideas to the customers in your portfolio.
Act as a trusted technical advisor to customers, staying up to date on the ever-evolving state of technology both within JetBrains and in the field at large.
Work with Sales to facilitate account expansions by developing short-term and long-term account plans that meet customer needs. 🎯 Requirements
Proven experience in technical consulting, technical customer success, or other customer-facing technical roles.
Extensive experience in software development, QA, IT, DevOps, ML, or any related IT field – the wider the variety of fields, the better.
Hands-on knowledge of AI/LLMs in the field of software development.
A passion for continually improving the customer experience.
Strong verbal and written communication skills in English and the local language of your office.
Exceptional presentation skills for demonstrating JetBrains products to customers.
The ability to quickly identify and address technical and business challenges related to software development tooling.
The ability to convey technical concepts to customers of all technical backgrounds.
Comfort in a fast-paced and dynamic working environment.
Experience working in or with large software development teams.
A collaborative and team-focused mentality, with a willingness to take initiative.
Self-direction and resourcefulness.
The ability to travel approximately 25% of the time.
Fluency in English coupled with Portuguese and / or Spanish languages. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Customer Success Engineer, PubSec 🔥 17 hours ago GitLab 1001 - 5000 🤖 Artificial Intelligence 🏢 Enterprise ☁️ SaaS Website LinkedIn All Job Openings Customer Success Engineer delivering technical product expertise and guidance for GitLab customers post-sale. Collaborating on implementation, architecture, and use case adoption across key workflows. 🇺🇸 United States – Remote 💵 $113k - $191k / year 💰 Secondary Market on 2020-11 ⏰ Full Time 🟠 Senior 🧑‍🔧 Technical Customer Success Manager Client Success Engineer 🕒 6 days ago LAHZO 11 - 50 🤖 Artificial Intelligence ☁️ SaaS 🤝 B2B Website LinkedIn All Job Openings Client Success Engineer at Lahzo ensuring AI agents are accurate and reliable for clients. Collaborating with teams to troubleshoot issues and enhance client experience across platforms. 🇺🇸 United States – Remote 💵 $140k - $170k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧑‍🔧 Technical Customer Success Manager Technical Customer Success Manager 🕒 June 12 inriver 201 - 500 ☁️ SaaS 🤝 B2B 🛍️ eCommerce Website LinkedIn All Job Openings Technical Customer Success Manager at Inriver helping enterprise customers maximize platform value. Collaborate with various teams to ensure successful onboarding, adoption, and support. 🇺🇸 United States – Remote 💵 $120k - $160k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧑‍🔧 Technical Customer Success Manager Technical Customer Success Manager – Healthcare SaaS 🕒 June 11 SoluStaff 51 - 200 🎯 Recruiter 👥 HR Tech Website LinkedIn All Job Openings Customer Success Manager serving healthcare professionals and IT departments, addressing product issues and ensuring exceptional support experience. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧑‍🔧 Technical Customer Success Manager Customer Success Engineer 🕒 June 10 PostHog 11 - 50 ☁️ SaaS ⚡ Productivity 🏢 Enterprise Website LinkedIn All Job Openings Customer Success Engineer managing relationships with key customers at PostHog. Technical support and ensuring customer satisfaction for product analytics platform. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧑‍🔧 Technical Customer Success Manager View More Technical Customer Success Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

technical consultingtechnical customer successsoftware developmentQAITDevOpsMLAILLMssoftware development tooling

Soft Skills

customer experience improvementverbal communicationwritten communicationpresentation skillsproblem identificationtechnical concept explanationcollaborationinitiativeself-directionresourcefulness