Internal Automation Engineer

JetBrains

full-time

Posted on: 1/12/2026

Location Type: Remote

Location: Serbia

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About the role

Process and triage internal requests from JetBrains teams, from simple configuration requests to complex integrations with third-party tools.
Design, develop, test, and maintain YouTrack workflows and apps.
Help teams adopt best practices in YouTrack, setting up projects, fields, workflows, and automations.
Own and maintain the codebase of existing automation and workflow modules, improving quality, observability, and performance.
Gather requirements from teams, map their needs into YouTrack’s capabilities, propose architecture, and estimate trade-offs.
Regularly collaborate and communicate with the development team.
Contribute to internal documentation, templates, best practices, and training on how to use YouTrack.

Have solid knowledge of JavaScript and/or TypeScript.
Have a strong understanding of REST APIs, webhooks, and integration patterns and their usages.
Have experience with version control systems like Git.
Possess a high proficiency in spoken and written English.
Have excellent communication skills, with the ability to explain complex technical topics to non-technical stakeholders.
Are able to work independently.
Can switch contexts efficiently and handle multiple requests throughout the day.
Can prioritize tasks effectively.
Are curious with a willingness to learn. If your background is in another technical area, or if you’re just starting your career, we can support you in growing into the role.
Have experience with HTML and CSS.
Have experience with React.
Have experience with C#, Java, Kotlin, or any other high-level language.
Are familiar with project management tools.

Benefits

Tip: use these terms in your resume and cover letter to boost ATS matches.

JavaScriptTypeScriptREST APIswebhooksGitHTMLCSSReactC#Java

communication skillsindependencecontext switchingtask prioritizationcuriositywillingness to learn