Azure Cloud Support Engineer

JetBlue

Azure Cloud Support Engineer responsible for cloud infrastructure and services design at JetBlue. Collaborating with operational teams to optimize cloud-based solutions and ensure security and performance.

Posted 6/19/2026full-timeOrlando • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $121,118 - $156,001 per yearWebsite

Tech Stack

Tools & technologies

AnsibleAzureCloudFirewallsKubernetesPythonSaltStackTerraform

About the role

Key responsibilities & impact

Design, document, provision, and maintain cloud infrastructure via code
Prepare performance and cost-optimal cloud services to deliver infrastructure aligned with reference architecture standards, frameworks, and patterns
Maintain the infrastructure and collaborates with operational teams for change management and incident response
Write and execute Infrastructure as Code (IaC) pipelines capable of deploying standard cloud services including Virtual Networks, Firewalls, Load Balancers, Storage Accounts, Application Program Interface (API) Management Gateways, Kubernetes clusters, Messaging bus services, Managed databases, and Virtual Machines.
Write and execute code capable of managing Cloud governance policies, security, and cost management constructs.
Implement and leverage Configuration Management and GitOps to maintain infrastructure leveraging Ansible, Salt, and Terraform.
Plan and build Cost-effective Platform as a Service (PaaS) solutions including provisions for high availability and disaster recovery.
Code and deploy infrastructure leveraging Availability Zones/Availability Sets.
Create and maintain infrastructure documentation and operational procedures using tools such as Confluence and Lucidchart.
Collaborate and provide knowledge transfer to operational support teams and colleagues.
Create monitor alerts and remediation Workflows.
Build auto-remediation capabilities using automation frameworks and serverless functions.
Implement autoscaling features, container management policies, and specify virtual hardware to optimize for low cost and high application performance.
Monitor, operate, maintain, and improve cloud environment based on operational metrics, Service Level Agreements (SLAs), and best practices.
Able to work flexible hours and be available for emergency responses on short notice
Other duties as assigned.

Requirements

What you’ll need

Bachelor’s Degree or foreign equivalent degree in Computer Science, Telecommunications Engineering, or related IT discipline and three (3) years of experience in a production operations environment.
Three (3) years of experience in Microsoft Azure Cloud production environment
Three (3) years of experience coding and scripting in one of the following: Python, Bash, PowerShell
Three (3) years of experience deploying and operating containerized applications
Three (3) years of experience deploying scaling, and administering production Kubernetes clusters
Three (3) years of experience with Continuous Integration (CI)/Continuous Delivery (CD) and Infrastructure as Code (IaC) automation tools
Three (3) years of experience in IT Infrastructure, networking concepts, IT security, server engineering, virtualization, data center tools, processes, and modern event-driven application architecture
Three (3) years of experience with DR (Disaster Recovery) and HA (highly availability) solutions and their use
In possession of valid travel documentation with the ability to travel in and out of the United States
Able to work flexible hours and be available for emergency responses on short notice.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account JetBlue Website LinkedIn All Job Openings 10,000+ employees 🚗 Transport 👥 B2C Transport
B2C
Travel JetBlue is an American low-cost airline that provides domestic and international flight services. With a focus on customer comfort and quality service, JetBlue aims to offer affordable air travel options while emphasizing a friendly and enjoyable travel experience for all passengers. Azure Cloud Support Engineer Job not on LinkedIn 🔥 14 minutes ago 🏢🏡 Orlando – Hybrid 💵 $121.1k - $156k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer 🦅 H1B Visa Sponsor Ansible Azure Cloud Firewalls Kubernetes Python SaltStack Terraform Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Design, document, provision, and maintain cloud infrastructure via code
Prepare performance and cost-optimal cloud services to deliver infrastructure aligned with reference architecture standards, frameworks, and patterns
Maintain the infrastructure and collaborates with operational teams for change management and incident response
Write and execute Infrastructure as Code (IaC) pipelines capable of deploying standard cloud services including Virtual Networks, Firewalls, Load Balancers, Storage Accounts, Application Program Interface (API) Management Gateways, Kubernetes clusters, Messaging bus services, Managed databases, and Virtual Machines.
Write and execute code capable of managing Cloud governance policies, security, and cost management constructs.
Implement and leverage Configuration Management and GitOps to maintain infrastructure leveraging Ansible, Salt, and Terraform.
Plan and build Cost-effective Platform as a Service (PaaS) solutions including provisions for high availability and disaster recovery.
Code and deploy infrastructure leveraging Availability Zones/Availability Sets.
Create and maintain infrastructure documentation and operational procedures using tools such as Confluence and Lucidchart.
Collaborate and provide knowledge transfer to operational support teams and colleagues.
Create monitor alerts and remediation Workflows.
Build auto-remediation capabilities using automation frameworks and serverless functions.
Implement autoscaling features, container management policies, and specify virtual hardware to optimize for low cost and high application performance.
Monitor, operate, maintain, and improve cloud environment based on operational metrics, Service Level Agreements (SLAs), and best practices.
Able to work flexible hours and be available for emergency responses on short notice
Other duties as assigned. 🎯 Requirements
Bachelor’s Degree or foreign equivalent degree in Computer Science, Telecommunications Engineering, or related IT discipline and three (3) years of experience in a production operations environment.
Three (3) years of experience in Microsoft Azure Cloud production environment
Three (3) years of experience coding and scripting in one of the following: Python, Bash, PowerShell
Three (3) years of experience deploying and operating containerized applications
Three (3) years of experience deploying scaling, and administering production Kubernetes clusters
Three (3) years of experience with Continuous Integration (CI)/Continuous Delivery (CD) and Infrastructure as Code (IaC) automation tools
Three (3) years of experience in IT Infrastructure, networking concepts, IT security, server engineering, virtualization, data center tools, processes, and modern event-driven application architecture
Three (3) years of experience with DR (Disaster Recovery) and HA (highly availability) solutions and their use
In possession of valid travel documentation with the ability to travel in and out of the United States
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Hard Skills & Tools

Infrastructure as Code (IaC)PythonBashPowerShellKubernetesContinuous Integration (CI)Continuous Delivery (CD)AnsibleTerraformDisaster Recovery (DR)

Soft Skills

collaborationknowledge transferflexibilityincident responsechange management

Certifications

Bachelor’s Degree in Computer ScienceBachelor’s Degree in Telecommunications Engineering