JetBlue

Analyst, Aircraft Tooling

JetBlue

full-time

Posted on:

Location Type: Office

Location: Orlando • Florida • United States

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Job Level

Junior

About the role

  • The Analyst is responsible for analyzing tooling data from multiple sources to deliver actionable insights that strengthen tool control and operational readiness.
  • Monitor performance metrics, identify trends, support policy alignment, and drive continuous improvement across the tooling operation.
  • Lead support for the Tooling Standardization Program by performing gap analyses, validating TRAX data, and developing standardized processes and KPIs.
  • Build dashboards and reporting tools with IT, Data Science, and BI to improve visibility into calibration status, tool availability, and allocation.
  • Analyze inventory data to set and refine min/max stock levels based on station size, workload, and maintenance needs.
  • Reclassify and standardize tool categories; update TRAX/tooling databases to improve accuracy for audits and forecasting.
  • Monitor station tooling levels and usage trends to align allocations with operational demand.
  • Produce key tooling metrics including availability, RO performance, calibration compliance, quarantine aging, and readiness.
  • Forecast calibration cycles, load tests, and preventive maintenance; create dashboards for vendor performance and cost trends.
  • Analyze historical usage to forecast tool demand and support business cases for new tooling.
  • Track quarantine items, vendor turnaround, and SLA compliance; identify patterns and recommend corrective actions.
  • Recommend process improvements using data trends and station behavior insights.

Requirements

  • High School Diploma or General Education Development (GED)
  • One (1) year of Airline and/or related work experience
  • Ability to work on multiple projects simultaneously
  • Able to work flexible hours
  • Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
  • Depending on location, may need to acquire and maintain a United States Customs Clearance
  • Available for occasional overnight travel (up to 15%)
  • Valid Passport or equivalent travel documents with the ability to travel in and out of the United States
  • Pass a ten (10) year background check and pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located
  • Authorization to work in the US is required. This position is not eligible for visa sponsorship
  • Excellent organizational and analytical skills
  • Working knowledge of areas within Technical Operations
  • Certified Business Analysis Professional (CBAP)
  • Expert knowledge of JetBlue procedures, standard operating procedures, and Federal Aviation Regulation adherence
Benefits
  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Well-groomed and able to maintain a professional appearance
  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy, and behavioral standards
  • Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.), and Company policies, procedures, and risk controls
  • Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisgap analysisKPI developmentdashboard creationinventory analysisforecastingcalibration compliancevendor performance trackingprocess improvementtool categorization
Soft Skills
organizational skillsanalytical skillsability to work on multiple projectsflexibilityrecommendation skills
Certifications
Certified Business Analysis Professional (CBAP)Security Identification Display Area (SIDA) Badge