JetBlue

Supervisor, Technical Operations Training

JetBlue

full-time

Posted on:

Location Type: Office

Location: Orlando • Florida • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Ensures quality of product delivery through classroom, computer-based training and field observations.
  • Supervises, develops, and coaches instructors; conducts annual performance evaluations and helps set goals for direct reports; serves as a resource for the resolution of complex problems.
  • Assists in the recruitment of new instructors.
  • Anticipates short- and long-term requirements regarding personnel and expenditures.
  • Provides projections to leadership while assisting with the annual budget.
  • Coordinates with the Supervisor Training Curriculum and Training Strategy and Design on the development and review of training curriculum for all Technical Operations crewmembers.
  • Works with other training counterparts to ensure consistency amongst the training programs, processes, and products.
  • Evaluates the role of the team by continuously assessing contributions and actively seeking other opportunities to expand and grow.
  • Maintains qualification as an instructor and conducts training when necessary.

Requirements

  • High School Diploma or General Education Development (GED) Diploma
  • Three (3) years’ experience working in a technical aviation field
  • Proficient with the Microsoft Office suite
  • Thorough understanding of 14 CFR Parts 39, 43, 65, 121 and other training, qualification, and Tech Ops regulatory guidance
  • Excellent technical writing skills
  • Strong written and verbal communication skills
  • Outstanding interpersonal skills
  • Strong attention to detail
  • Ability to work effectively with technical groups
  • Ability to clearly articulate complicated technical procedures
  • Self-starter with the ability to work with stringent deadlines
  • Available for occasional overnight travel (30%)
  • Must be in possession of valid travel documents with the ability to travel in and out of the United States
  • Must pass a ten (10) year background check and pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located
  • Authorization to work in the US is required. This position is not eligible for visa sponsorship
Benefits
  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Able to maintain a professional appearance
  • Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
technical writingMicrosoft Officeaviation regulations14 CFR Parts 3914 CFR Parts 4314 CFR Parts 6514 CFR Parts 121
Soft skills
communicationinterpersonal skillsattention to detailself-starterability to work under deadlines
Certifications
High School DiplomaGeneral Education Development (GED)