Senior Analyst, Loyalty Partnerships
JetBlue
full-time
Posted on:
Location Type: Office
Location: Long Island City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $66,000 - $103,100 per year
Job Level
Senior
About the role
- Support the development of the long-term strategic direction for JetBlue’s TrueBlue loyalty program and co-branded credit cards.
- Assist in maintaining a robust short- and long-term roadmap of Loyalty program initiatives and help track project milestones and outcomes.
- Identify new ways to create customer loyalty and perform analyses to provide high-value recommendations.
- Maintain ongoing competitive benchmarking across airline, credit card, and other travel-related loyalty programs.
- Stay informed about changes in the airline and travel loyalty space and identify how industry trends may affect program engagement and success.
- Prepare clear, compelling presentations and materials for senior leadership and cross-functional stakeholders.
- Coordinate across teams in the Loyalty, Commercial, and IT departments to ensure Loyalty initiatives support the overall company strategy.
- Other duties as assigned.
Requirements
- Bachelor’s Degree in a relevant field; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience
- Strong proficiency with Microsoft Office, especially Outlook, Excel, and PowerPoint
- Three (3) years of relevant experience
- Strong analytical and problem-solving skills
- Ability to manage multiple competing priorities in a fast-paced environment
- Ability to build relationships and influence across all levels
- Available for occasional overnight travel (up to 10%)
- In possession of valid travel documents with the ability to travel in and out of the United States
- Must pass a pre-employment drug test
- Must be legally eligible to work in the country in which the position is located.
- Authorization to work in the U.S. is required.
Benefits
- healthcare benefits
- 401(k) plan and company match
- crewmember stock purchase plan
- short-term and long-term disability coverage
- basic life insurance
- free space-available travel on JetBlue
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
analytical skillsproblem-solving skillsproject management
Soft skills
relationship buildinginfluenceability to manage multiple prioritiescommunication skills