Product Analyst

• The Product Analyst Distribution Technology is responsible for supporting and improving JetBlue’s airline distribution platforms, corporate sales enablement tools, and airline partnership technologies.
• Manage a variety of tasks ranging from coordinating all testing in conjunction with the Technology Quality Assurance (QA) team, defect management across all environments, and troubleshooting incident and problem management in the production environment.
• Collaborates closely with the Product Manager, engineering teams, and internal/external matrix partners to deliver high-quality products aligned with strategic business goals.
• Reviews product release notes, creates test scenarios, and manages user acceptance testing tasks and resources for GDS, OTA, and NDC distribution platforms, corporate sales and airline partnership technologies.
• Liaises with Product Manager and business matrix partners to understand testing results, defects, and gather necessary approvals.
• Manages defects across all distribution environments, ensuring defects are resolved, tested, and released.

Product Analyst, Distribution Technology

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