Product Manager

Jet Support Services, Inc. (JSSI)

Product Manager driving AI-first transformation at JSSI, managing stakeholder relationships and driving product development. Focus on building AI capabilities and enhancing product delivery in aviation support services.

Posted 6/3/2026full-timeChicago • Illinois • 🇺🇸 United StatesJuniorMid-LevelWebsite

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Hard Skills

product managementAIspec-driven deliveryAI-assisted deliveryagile deliveryiterative delivery

Soft Skills

relationship buildingcommunicationstakeholder managementadaptabilityprioritization

Tools & Technologies

spec libraryadoption metrics trackingrelease communication

Industry Keywords

aviationMRObusiness-facing environmentmulti-stakeholder environments

About the role

Key responsibilities & impact

Build and maintain business relationships
Develop strong working relationships with business unit stakeholders
Serve as a responsive, reliable point of contact for your stakeholders
Partner closely with the Director of Product to ensure alignment on priorities
Lead discovery for assigned initiatives
Own the spec library for your portfolio
Use AI to accelerate the requirements process
Define acceptance criteria and ensure solutions meet business intent
Partner with Solution Architects through the delivery cycle
Own release communication to your business unit
Track adoption metrics post-launch
Identify and escalate blockers
Maintain a clear, prioritized backlog for your portfolio
Communicate prioritization decisions to stakeholders
Protect the engineering team from scope creep
Use AI tools actively in your daily work
Continuously look for ways AI can make you a better, faster product manager

Requirements

What you’ll need

2–4 years of product management experience in a business-facing, stakeholder-intensive environment
Demonstrated use of AI in your product work
Proven ability to build trusted relationships with non-technical stakeholders
Strong written communication skills
Comfortable with ambiguity
Chicago-based; able to be in the office a minimum of 3 days per week
Experience working in complex multi-stakeholder environments (strongly preferred)
Experience contributing to a spec-driven or AI-assisted delivery model (strongly preferred)
Exposure to agile or iterative delivery processes (strongly preferred)
People management experience (not required)
Aviation or MRO domain experience (not required)

Benefits

Comp & perks

JSSI is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.