Jet Support Services, Inc. (JSSI)

Business Analyst

Jet Support Services, Inc. (JSSI)

full-time

Posted on:

Location Type: Hybrid

Location: ChicagoIllinoisUnited States

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Salary

💰 $85,000 - $100,000 per year

Tech Stack

About the role

  • Facilitate our product visions by researching, ideating, sketching, and testing high-quality user experiences for our business aviation products.
  • Continuously improve our product’s usability; Identify problems and devise solutions.
  • Translate concepts into deliverables: wireframes, user stories, user journeys and more.
  • Work with stakeholders to understand and define project requirements, audience, metrics, and vision.
  • Work with the developers to identify technical implementation options and creative solutions.
  • Make strategic design and user-experience decisions based on theory and research.
  • Take a user-centered design approach to rapidly test and iterate design(s).
  • Collaborate with other team members (analysts, designers, developers, product owners, QA, project managers).
  • Assist in creating supporting documentation such as release notes, user guides, and other supporting content.

Requirements

  • Bachelor's or Master's degree in a related field, such as Business Administration, Information Systems, Computer Science, or Engineering.
  • 3+ year experience in a related field such as business analysis, project management, and/or software development.
  • 1+ years experience in aviation, business aviation, inventory management, maintenance tracking and/or other aviation data.
  • Certification in business analysis is a plus.
  • Previous hands-on experience in relevant projects such as database management, data integration, and digital transformation.
  • Previous experience with data warehousing technologies such as ETL (extract, transform, load), data integration, and data analytics is highly desired.
  • Good knowledge of Microsoft office tools (Excel, SharePoint, Teams, O365)
  • Experience writing project requirements, in user story format, with detailed acceptance criteria/feature documentation.
  • Experience working in Agile/Scrum development process.
Benefits
  • insurance offerings such as medical, dental, vision
  • retirement savings programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
user experience designwireframinguser storiesuser journeysdata integrationdata analyticsETLdatabase managementdigital transformationAgile
Soft Skills
problem-solvingcollaborationcommunicationuser-centered designstrategic decision-makingresearchiterationstakeholder engagementproject managementcreativity
Certifications
business analysis certification