Operations

• Coordinate and manage daily dispatch of healthcare providers to assigned long-term care (LTC) facilities across California.
• Match patient visit demand with available provider schedules, ensuring all appointments are completed within designated timeframes.
• Optimize provider routes based on geographic proximity, provider panels, and operational priorities to reduce travel time and increase efficiency.
• Maintain up-to-date scheduling data, provider availability, and patient assignments in internal systems.
• Communicate with providers, facility staff, and internal teams to resolve scheduling conflicts and unexpected route changes in real time.
• Monitor dispatch performance metrics and make proactive adjustments to maintain on-time visit completion.
• Analyze provider utilization and route data to identify trends and opportunities for improvement.
• Ensure adherence to AllCare.ai dispatch policies, HIPAA compliance, and operational standards.

Medical Dispatcher – U.S. Operations

Senior Operations Expansion Manager

Senior SysOps Engineer

Principal SysOps Engineer

Field Operations Executive