Manager, AI Agents and Automation

Jerry

Oversee AI platform development, enhancing customer experience at Jerry.ai. Collaborate across product, engineering, and AI teams to automate customer interactions.

Posted 7/13/2026full-timeRemote • Arizona, California, Colorado, Florida, Illinois, Massachusetts, Nevada, New Jersey, New York, North Carolina, Oregon, Tennessee, Texas, Utah, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $130,000 - $170,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading AI platform development and customer experience enhancement, with a strong focus on implementing best practices and driving systematic improvements in product quality and automation. Proficient in collaborating with engineering teams to translate technical requirements into scalable solutions.

Highest-signal resume keywords

AI Platform DevelopmentTechnical Product ManagementSQL ProficiencyExperimentation and Data AnalysisCollaboration with Engineering Teams

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI SystemsModern LLMsProduct DevelopmentData AnalysisExperimentationPrompt StrategiesEvaluation FrameworksGuardrails DesignAutomation Rates ImprovementScalable Solutions

Soft Skills

CuriosityPassion for AITechnical Translation

Tools & Technologies

OpenAIVoice ModelsWorkflow Automation

Industry Keywords

Fast-Paced StartupCustomer SatisfactionAnswer QualityProduction-Grade Products

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to rollout.
Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy.
Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards.
Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation.
Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation.

Requirements

What you’ll need

3+ years of experience in a technical role like forward deployed engineering, technical product management, or similar at a fast-paced startup.
Passion and curiosity for AI systems including modern LLMs, etc.
Track record of taking complex, strategic ideas and turning them into scalable, production-grade products.
Familiar with SQL and comfortable diving into the data to answer your own questions and validate hypotheses.

Benefits

Comp & perks

health, dental, and vision coverage
paid time off
paid parental leave
401(K) plan with employer matching
wellness benefits