Brand Reputation, Community Engagement, Social Listening Specialist

Jerry

Brand Reputation Specialist building Jerry.ai's presence on Reddit, Quora, and TikTok. Engaging community and creating authentic user interactions in fintech.

Posted 7/13/2026full-timeRemote • California, Colorado, Florida, Illinois, Massachusetts, Nevada, New Jersey, New York, North Carolina, Oregon, Tennessee, Texas, Utah, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in community management and organic social strategies, with a focus on building authentic engagement across platforms like Reddit, Quora, YouTube, and TikTok. Proficient in leveraging AI and SEO to enhance content strategies and measure community sentiment and engagement metrics.

Highest-signal resume keywords

Community ManagementOrganic Social StrategySEO UnderstandingContent Engagement StrategyFintech Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Community ManagementOrganic Social MediaSEOContent StrategyEngagement Metrics

Soft Skills

Strategic ThinkingPatienceCuriosityAuthenticity

Tools & Technologies

AI ToolsSocial Media Platforms

Industry Keywords

FintechInsurtechConsumer FacingRegulated Category

About the role

Key responsibilities & impact

Build and grow Jerry's organic presence across key channels like Reddit, Quora, YouTube, and TikTok — the places our customers actually congregate
Develop Jerry's playbook for how to show up in each community: when to post, when to reply, when to stay silent
Grow Jerry’s subreddits into active, trusted communities
Build a content and engagement strategy that scales without losing authenticity, leveraging AI where it helps
Work with Growth and Content teams to ensure consistency across channels
Measure what matters: sentiment, share of voice, referral traffic, and LLM citation

Requirements

What you’ll need

3+ years in community management or organic social, ideally in fintech, insurtech, or another consumer facing and/or regulated category
A strategic operator who builds systems, not just vibes — you understand SEO and how LLMs cite sources
Proven ability to make "boring" or "stressful" categories feel human, authentic, and worth following
A patient, curious long-game player who values organic trust over quick PR wins

Benefits

Comp & perks

health, dental, and vision coverage
paid time off
paid parental leave
401(K) plan with employer matching
wellness benefits