Senior People Operations Manager

Jerry

Senior People Operations Manager leading operational foundation at Jerry.ai, a super app revolutionizing car ownership through AI. Focusing on payroll, benefits, and compliance in a distributed team environment.

Posted 5/18/2026full-timePalo Alto • California • 🇺🇸 United StatesSenior💰 $150,000 - $200,000 per yearWebsite

About the role

Key responsibilities & impact

Own the day-to-day and strategic execution of payroll, benefits, HR compliance, employment taxes, HR systems, immigration coordination, and global workforce operations (including EOR management).
Manage a distributed People Operations support team responsible for daily execution and employee support workflows.
Set priorities, ensure operational rigor, and raise the bar on accuracy, documentation, and service delivery as the company scales.
Partner closely with our HRBP lead who focuses on employee relations, performance management, talent density, and leadership support while ensuring systems and operations behind employee experience are consistent, compliant, and scalable.
Oversee end-to-end payroll processing, tax withholding, and year-end reporting (W-2s).
Lead open enrollment and manage the full suite of health and retirement programs, vendor performance, and broker relations.
Own the compliance calendar (federal, state, local) and lead audits for payroll and documentation.

Requirements

What you’ll need

7+ years of progressive People Operations experience, including payroll, benefits, and compliance ownership at a fast-growing startup that scaled from 150 to 350 employees.
Experience managing a distributed or offshore operations team is strongly preferred.
Strong understanding of multi-state employment compliance and operational risk management.
Experience partnering with external vendors (payroll, benefits, EOR, immigration counsel).
High attention to detail and strong judgment handling confidential employee data.
Strong project management skills and ability to execute against deadlines.

Benefits

Comp & perks

Comprehensive benefits package including health, dental, and vision coverage
Paid time off
Paid parental leave
401(K) plan with employer matching
Wellness benefits
Equity opportunities may also be part of your total rewards package

ATS Keywords

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Hard Skills & Tools

payroll processingbenefits managementHR complianceemployment taxesHR systemsimmigration coordinationglobal workforce operationsproject managementmulti-state employment complianceoperational risk management

Soft Skills

attention to detailstrong judgmentleadershipteam managementstrategic executionservice deliverydocumentationprioritizationemployee relationsperformance management