Creative Director – Lifecycle & Organic Growth

Jerry

Creative Director responsible for drafting engaging customer communications at Jerry.ai to enhance brand trust. Collaborating with teams to optimize messaging for effective customer engagement.

Posted 5/11/2026full-timeRemote • New York • 🇺🇸 United StatesLead💰 $135,000 - $185,000 per yearWebsite

About the role

Key responsibilities & impact

Overhauling existing customer communications, including CRM, email, SMS, and in-app copy.
Crafting messaging that is value-additive and relationship-driven.
Collaborating with Product, Design, Growth, and Customer Insights teams.
Driving customer growth and building brand affinity through creative organic content.

Requirements

What you’ll need

7+ years of experience in creative marketing with a focus on organic growth and a copy lean.
Proven track record with organic channels like email, SMS, and social.
Experience working with consumer brands.
A portfolio showcasing both your writing and creative craft.
Bachelor's Degree.

Benefits

Comp & perks

Health insurance
Dental coverage
Vision coverage
Paid time off
Paid parental leave
401(K) plan with employer matching
Wellness benefits

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

copywritingcreative marketingorganic growthemail marketingSMS marketingsocial media marketingcontent creationcustomer communicationsrelationship-driven messagingportfolio development

Soft Skills

collaborationcreativitycommunicationrelationship buildingstrategic thinking