Senior Product Manager, AI Agents, Platform

Jerry

Senior Product Manager leading the evolution of AI-powered customer experience for Jerry.ai, managing platform development and collaboration with engineers for deployments.

Posted 5/8/2026full-timeRemote • North Carolina • 🇺🇸 United StatesSenior💰 $150,000 - $200,000 per yearWebsite

About the role

Key responsibilities & impact

Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to global rollout.
Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy.
Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards.
Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation.
Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation.

Requirements

What you’ll need

4+ years of experience in management consulting or technical product management at a fast-paced startup
Proven interest in modern LLM systems and a desire to work in a regulated production environment
Ability to navigate technical tradeoffs and lead by example when implementing AI platform standards
A track record of taking complex, strategic ideas and turning them into scalable, production-grade products.

Benefits

Comp & perks

health, dental, and vision coverage
paid time off
paid parental leave
401(K) plan with employer matching
wellness benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AI platform developmentprompt strategiesevaluation frameworksworkflow automationLLM systemsrigorous experimentationscalable product developmenttechnical product management

Soft Skills

leadershipcommunicationstrategic thinkingproblem-solving