Creative Director, Lifecycle & Organic Growth

Jerry

Creative Director focused on overhauling customer communications and organic growth for Jerry.ai, simplifying car ownership through innovative messaging and brand building.

Posted 4/28/2026full-timeRemote • New York • 🇺🇸 United StatesLead💰 $135,000 - $185,000 per yearWebsite

About the role

Key responsibilities & impact

Your sole focus will be overhauling our existing customer communications, including our CRM, email, SMS, and in-app copy.
You will take our messaging from functional and direct to value-additive and relationship-driven.
You will work closely with our Product, Design, Growth, and Customer Insights team to understand how to build trust, engagement, and as a result, drive long-tail conversion.
As our tone of voice begins to take shape and we see success with lifecycle campaigns, your scope may expand as you take on driving customer growth and building brand affinity through producing other creative organic content (e.g. social media, etc).

Requirements

What you’ll need

7+ years of experience in creative marketing with a focus on organic growth and a copy lean.
Proven track record with organic channels like email, SMS, and social.
Experience working with consumer brands.
A portfolio showcasing both your writing and creative craft.
Bachelor's Degree.

Benefits

Comp & perks

health, dental, and vision coverage
paid time off
paid parental leave
401(K) plan with employer matching
wellness benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

copywritingcreative marketingorganic growthemail marketingSMS marketingsocial media marketinglifecycle campaignscustomer communicationsbrand affinityconsumer branding

Soft Skills

collaborationtrust buildingengagementrelationship managementcreativitycommunication

Certifications

Bachelor's Degree