Creative Lead, Lifecycle & Retention

Jerry

Creative Lead focusing on overhauling customer communications at Jerry.ai, improving engagement and building brand trust as the first car management app.

Posted 4/28/2026full-timeRemote • New York • 🇺🇸 United StatesSenior💰 $135,000 - $185,000 per yearWebsite

About the role

Key responsibilities & impact

Overhauling existing customer communications including CRM, email, SMS, and in-app copy
Working closely with Product, Design, Growth, and Customer Insights team to build trust and engagement
Driving customer growth and building brand affinity through producing creative organic content

Requirements

What you’ll need

5+ years of experience in creative marketing with a focus on organic growth and a copy lean
Proven track record with organic channels like email, SMS, and social
Experience working with consumer brands
A portfolio showcasing both your writing and creative craft
Bachelor's Degree

Benefits

Comp & perks

health, dental, and vision coverage
paid time off
paid parental leave
401(K) plan with employer matching
wellness benefits

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

creative marketingcopywritingorganic growthemail marketingSMS marketingsocial media marketingcontent creationportfolio development

Soft Skills

collaborationtrust buildingengagementcreativity

Certifications

Bachelor's Degree