Creative Director, Lead Writer

Jerry

Creative Director at Jerry.ai shaping brand messaging and customer communication strategies. Overhauling customer communications with a focus on trust and engagement in car ownership.

Posted 4/27/2026full-timeRemote • New York • 🇺🇸 United StatesSenior💰 $135,000 - $185,000 per yearWebsite

About the role

Key responsibilities & impact

Overhaul existing customer communications including CRM, email, SMS, and in-app copy
Craft messaging to be value-additive and relationship-driven
Collaborate with Product, Design, Growth, and Customer Insights teams
Drive customer growth and build brand affinity through creative organic content production

Requirements

What you’ll need

7+ years of experience in creative marketing with heavy focus on copywriting
Proven success with email and SMS campaigns
Experience working with consumer startups
A portfolio showcasing writing and creative craft
Bachelor’s Degree

Benefits

Comp & perks

Health, dental, and vision coverage
Paid time off
Paid parental leave
401(K) plan with employer matching
Wellness benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

copywritingemail campaignsSMS campaignscontent productioncustomer communicationsCRM

Soft Skills

collaborationcreativityrelationship-buildingcommunication

Certifications

Bachelor’s Degree