Insurance Sales Lead
Jerry
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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Job Level
About the role
- Performance Coaching: Build a culture of excellence by conducting call audits, tracking key metrics, and providing rigorous monthly coaching for talent development.
- Team Leadership: Manage the daily operations of your squad, including scheduling, performance reviews, and onboarding new high-caliber hires.
- Operational Excellence: Provide direct feedback to Product Managers and Engineering to enhance our internal SOPs, GenAI tools, and the Jerry app experience.
- Direct Customer Engagement: Lead by example by hopping on the front lines, simplifying jargon, preparing quotes, and binding policies to stay sharp on the customer experience.
- Growth Strategy: Collaborate across insurance operations to identify gaps in coverage and find ways to increase new business policy sales and customer retention.
Requirements
- 3+ years of experience in personal lines insurance sales or a high-volume contact center environment.
- Demonstrated experience in a leadership or "player-coach" capacity (Team Lead, Senior Rep, or Manager).
- Active Property & Casualty (P&C) license is required (or willingness to obtain one quickly).
- Strong technical aptitude and comfort with CRM tools and omni-channel communication platforms.
Benefits
- Health, dental, and vision coverage
- Paid time off
- Paid parental leave
- 401(K) plan with employer matching
- Wellness benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
performance coachingcall auditskey metrics trackingcustomer engagementsales strategypolicy bindinggap analysiscustomer retention
Soft Skills
team leadershiptalent developmentoperational excellencedirect feedbackcollaborationcommunication
Certifications
Property & Casualty (P&C) license