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Senior Business Consultant – Technical Lead
JenzabarSenior Business Consultant providing technical leadership, training, and consulting for Jenzabar One clients in higher education. Focusing on Student Information Systems and process improvement.
Tech Stack
Tools & technologiesERPSQL
About the role
Key responsibilities & impact- Provide technical leadership, training, process improvement, and consulting for Professional Services employees in the Student module area
- Provide technical and functional consulting/problem resolution for Jenzabar One clients
- Perform deep-dive analyses to resolve Student-related issues (e.g. repeats, advising trees, ARCs, etc.)
- Detail oriented with excellent organizational skills
- Perform assigned project tasks with minimal supervision
- Follow established methodology to meet project deliverables for all assigned tasks
- Work proactively and cooperatively in a team environment to accomplish project deliverables within defined schedule
- Communicate information clearly, accurately and timely to project team members
- Work with Professional Services and Project Management Office to provide resolution and support for complex issues
- Provide coaching and technical training in data validation, reporting, and how data flows through the student and finance modules
- Maintain and share a repository of process and training documentation
- Understand the customer business processes related to the solution
- Recognize potential solutions to a business problem to ensure the best alternative is selected for the client within project scope
- Leverage AI-enabled tools and analytics to enhance decision-making, improve efficiency, and drive measurable business outcomes when appropriate.
- Apply sound judgment and ethical standards when using AI, ensuring accuracy, data privacy, and responsible human-in-the-loop oversight.
Requirements
What you’ll need- BS, BA Degree or equivalent experience
- 5+ years’ experience (at least 4 years must be in Higher Education).
- Experience with Jenzabar’s J1 Student Information System/ERP, with identifiable experience with Student area such as Admissions, Registrar, Advising, and Student Life
- Experience across a range of higher end functions or offices
- Advanced SQL programming skills
- Ability to work effectively and thrive in a fast paced/high stress environment
- Prior training delivery experience desired
- Comfort level with evolving and ever-changing technology
- Ability to translate technical complex concepts to functional end users
- Software troubleshooting skills required
- Excellent written and oral communication skills. Proven effective listening skills.
- Demonstrated experience conducting presentations, conducting one-on-one and/or on-the-job training, classroom training and/or online/webcast training
- Excellent written and oral communication skills
- Excellent presentation and training skills
- Proven effective listening skills
- Must possess the ability to communicate well with others, ability to work in a team environment
- Experience with Database tools and trouble-shooting skills
Benefits
Comp & perks- Medical Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- PTO
- Paid Parental Leave
- Paid Holidays
- Short Term Disability
- Long Term Disability
- 401K
- Educational Assistance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQL ProgrammingData ValidationProcess ImprovementTechnical ConsultingProblem ResolutionProject ManagementData Flow AnalysisAI-Enabled ToolsAnalyticsDatabase Tools
Soft Skills
Excellent Communication SkillsOrganizational SkillsTeam CollaborationEffective Listening SkillsPresentation Skills
Certifications
BS or BA Degree