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Jenzabar

Senior Business Consultant – Technical Lead

Jenzabar

Senior Business Consultant providing technical leadership, training, and consulting for Jenzabar One clients in higher education. Focusing on Student Information Systems and process improvement.

Posted 7/8/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $65,000 - $78,000 per yearWebsite

Tech Stack

Tools & technologies
ERPSQL

About the role

Key responsibilities & impact
  • Provide technical leadership, training, process improvement, and consulting for Professional Services employees in the Student module area
  • Provide technical and functional consulting/problem resolution for Jenzabar One clients
  • Perform deep-dive analyses to resolve Student-related issues (e.g. repeats, advising trees, ARCs, etc.)
  • Detail oriented with excellent organizational skills
  • Perform assigned project tasks with minimal supervision
  • Follow established methodology to meet project deliverables for all assigned tasks
  • Work proactively and cooperatively in a team environment to accomplish project deliverables within defined schedule
  • Communicate information clearly, accurately and timely to project team members
  • Work with Professional Services and Project Management Office to provide resolution and support for complex issues
  • Provide coaching and technical training in data validation, reporting, and how data flows through the student and finance modules
  • Maintain and share a repository of process and training documentation
  • Understand the customer business processes related to the solution
  • Recognize potential solutions to a business problem to ensure the best alternative is selected for the client within project scope
  • Leverage AI-enabled tools and analytics to enhance decision-making, improve efficiency, and drive measurable business outcomes when appropriate.
  • Apply sound judgment and ethical standards when using AI, ensuring accuracy, data privacy, and responsible human-in-the-loop oversight.

Requirements

What you’ll need
  • BS, BA Degree or equivalent experience
  • 5+ years’ experience (at least 4 years must be in Higher Education).
  • Experience with Jenzabar’s J1 Student Information System/ERP, with identifiable experience with Student area such as Admissions, Registrar, Advising, and Student Life
  • Experience across a range of higher end functions or offices
  • Advanced SQL programming skills
  • Ability to work effectively and thrive in a fast paced/high stress environment
  • Prior training delivery experience desired
  • Comfort level with evolving and ever-changing technology
  • Ability to translate technical complex concepts to functional end users
  • Software troubleshooting skills required
  • Excellent written and oral communication skills. Proven effective listening skills.
  • Demonstrated experience conducting presentations, conducting one-on-one and/or on-the-job training, classroom training and/or online/webcast training
  • Excellent written and oral communication skills
  • Excellent presentation and training skills
  • Proven effective listening skills
  • Must possess the ability to communicate well with others, ability to work in a team environment
  • Experience with Database tools and trouble-shooting skills

Benefits

Comp & perks
  • Medical Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • PTO
  • Paid Parental Leave
  • Paid Holidays
  • Short Term Disability
  • Long Term Disability
  • 401K
  • Educational Assistance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
SQL ProgrammingData ValidationProcess ImprovementTechnical ConsultingProblem ResolutionProject ManagementData Flow AnalysisAI-Enabled ToolsAnalyticsDatabase Tools
Soft Skills
Excellent Communication SkillsOrganizational SkillsTeam CollaborationEffective Listening SkillsPresentation Skills
Certifications
BS or BA Degree