Account Manager

Jensten

Account Manager at Ravenhall Risk Solutions responsible for renewing and upselling SME insurance portfolios. Collaborates within a hybrid team, focused on clear career progression.

Posted 6/18/2026full-timeLeeds • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Offer and present insurance solutions including insurance policies and other risk management solutions, with purpose to secure renewal and/or new business.
Identify and pursue cross-selling, up-selling and similar opportunities.
Utilise all leads provided to you by the company and develop new and efficient ways to increase the quote volume.
Achieve or exceed agreed volume of Quotes/Sales/Income generated from all marketing sources including own personal prospecting activity.
To understand client’s business operations, opportunities and risks and their approach to risk management and insurance.
To ensure compliance with local procedures, customer service standards and external compliance regulations, e.g. FCA.

Requirements

What you’ll need

Good general insurance background and knowledge - especially in Commercial Insurance.
Relevant qualifications (e.g Cert CII) or working towards.
Great customer service skills.
Excellent telephone manner, being able to network & build working relationships easily.
Drive and genuine passion to learn and develop within Insurance.
Worked in a similar role previously, with experience of working with Insurers and clients.
Able to use initiative and can multi-task, updating relevant systems and admin.
Acturis systems knowledge & experience (ideally).

Benefits

Comp & perks

Competitive salary with an annual pay review and bonus scheme.
Flexibility with Hybrid working options (3 in the office and 2 from home once settled in).
27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays.
Auto enrolment into our excellent pension scheme (5% employer matched contribution).
Flex-benefits- A range of flexible benefits to choose from, that are most important to you.
Group Life Assurance cover- a massive X4 of salary.
3 months Maternity, Paternity & Adoption leave all fully paid.
Professional qualification study support relevant to your role and career.
Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc.
Holiday purchase scheme- up to 5 days annually.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

insurance solutionsrisk managementcross-sellingup-sellingquote generationcompliancecommercial insurancecustomer serviceinitiativemulti-tasking

Soft Skills

great customer service skillsexcellent telephone mannernetworkingrelationship buildingdrivepassion for learningdevelopmentability to use initiative

Certifications

Cert CII