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Senior Manager – IT Infrastructure, Operations
Jensen HughesSenior Manager overseeing IT infrastructure and operations to support safety and security engineering across global platforms. Ensuring stable, secure environments while leading a team of professionals.
Tech Stack
Tools & technologiesAzureCloudLinux
About the role
Key responsibilities & impact- Own day-to-day IT infrastructure operations across on-prem and cloud environments
- Ensure high availability, performance, resiliency, and recoverability of critical systems
- Lead incident response, root cause analysis, and continuous operational improvement
- Oversee Windows Server, Active Directory, Microsoft 365, and identity infrastructure
- Ensure secure configurations, access controls, and identity governance
- Manage Azure Environments, including GCC and GCC High
- Oversee server virtualization platforms supporting enterprise workloads
- Ensure reliable operation of both Linux and Windows server environments
- Partner with Information Security to implement secure architectures and compliance controls
- Oversee Cisco-based enterprise network infrastructure
- Ensure network reliability, performance, and capacity planning
- Drive coordination for upgrades, maintenance, and vendor support
- Lead infrastructure upgrades, patching, and technology lifecycle management
- Reduce technical debt and improve system resilience and operational efficiency
- Lead and develop the IT infrastructure and operations team
- Drive accountability, execution, and operational excellence
- Coach team members and foster a culture of reliability and ownership
Requirements
What you’ll need- 12–15 years of progressive IT infrastructure experience
- Strong expertise in Microsoft infrastructure technologies
- Hands-on experience with Azure, including GCC/GCC High
- Experience managing virtualization platforms and Linux/Windows server environments
- Strong knowledge of Cisco networking
- Proven people leadership and operational management experience
Benefits
Comp & perks- retirement plan
- healthcare coverage
- competitive total rewards package
ATS Keywords
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Hard Skills & Tools
IT infrastructure operationsWindows ServerActive DirectoryMicrosoft 365AzureLinux serverserver virtualizationCisco networkingincident responseroot cause analysis
Soft Skills
people leadershipoperational managementcoachingaccountabilityexecutionoperational excellenceteam developmentculture of reliabilityownership