Program Delivery Lead

Jellyfish

Google Program Delivery Lead in a digital marketing agency managing delivery excellence for clients. Collaborating with various teams to ensure quality, efficiency, and innovation in delivery outputs.

Posted 7/14/2026full-timeNew York City • California, Illinois, Maryland, New York, Ohio, Texas • 🇺🇸 United StatesSenior💰 $180,000 - $220,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in architecting and refining creative workflows, ensuring operational excellence across strategy, design, and production. Proficient in managing multi-shore teams and integrating generative AI tools into creative processes for global brands.

Highest-signal resume keywords

Delivery LeadershipGenerative AI IntegrationCreative Workflow OptimizationMulti-Shore Team ManagementProcess Building

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Creative DeliveryOperations ManagementProcess BuildingProject Delivery OptimizationStakeholder Management

Soft Skills

CollaborationCommunicationLeadership

Tools & Technologies

Pencil ProSalesforce

Industry Keywords

Global Digital AgencyCreative Tech EnvironmentOperational ExcellenceTier-1 Global BrandsOffshore Creative Hubs

About the role

Key responsibilities & impact

Architect and refine end-to-end creative workflows that ensure "Operational & Delivery Excellence" across strategy, design, production, and language services.
Drive team adoption of Pencil Pro and other proprietary tools to automate and enhance creative output.
Ensure the setup and delivery of offshore creative hubs in Mexico and India are most effectively utilized for Google outputs.
Support the operational rollout of Gen AI transformation initiatives, ensuring AI tools are seamlessly integrated into the Google creative lifecycle.
Monitor and optimize the efficiency of the project delivery teams for the Global Google business.
Partner with Capability Leadership, Talent Acquisition and Staffing to ensure the right-level of resources and talent are assigned to each Google engagement.
Work with IPs to drive the overall schedules & workflow of all Google projects/programs centrally to ensure consistency of process.

Requirements

What you’ll need

10+ years in delivery leadership within a global digital agency or fast-paced creative tech environment.
You speak "Creative Delivery" and "Operations" fluently.
A genuine passion for how Generative AI is changing the creative landscape (experience with Pencil Pro or similar tools is a major plus).
Deep experience building processes, and working within systems such as Salesforce and beyond.
Proven ability to manage multi-shore teams (specifically India and LATAM) and navigate complex stakeholder maps across HR, Finance.
Experience managing the operational demands of Tier-1 global brands such as Google (tech clients a plus).

Benefits

Comp & perks

You'll be eligible to join our discretionary annual bonus scheme and 401k retirement plan.
Have peace of mind with our healthcare, vision and dental insurance, plus short and long-term disability and life cover.
Work remotely for up to 60% of your days and shape your day between 8am and 6:30pm with flexible working hours.
Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers.