Senior Project Manager, Language Services

Jellyfish

Senior Project Manager leading AI-focused language services projects at Jellyfish. Ensuring successful project delivery with team collaboration and relationship management.

Posted 6/19/2026full-timeCape Town • 🇿🇦 South AfricaSeniorWebsite

About the role

Key responsibilities & impact

End-to-end project management from scoping to delivery, ensuring adherence to timelines and quality standards.
Collaborate with Client Management to align project expectations, maintain clear communication, and lead client-facing updates.
Budget oversight – track financial health, manage POs, reconcile invoices, and flag commercial risks proactively.
Partner with Resource Management to ensure appropriate talent casting and workload distribution across internal and freelance teams.
Implement structured workflows and process efficiencies, championing best practices within Integrated Production.
Problem-solve in real time, responding to production challenges with agility and creativity.
Mentor and support junior team members, providing guidance and constructive feedback.
Escalate risks and issues to more senior members of the Language Production team when appropriate. Addresses low-priority risks independently.
Build strong client relationships, representing Jellyfish at a project level and ensuring project success.
Ensure effective freelance resource planning, having an overview of linguists' performance and availability within your projects, and planning this capacity against client scopes, to ensure that we have the required resources to deliver on clients’ behalf.

Requirements

What you’ll need

Strong ability to plan, scope, and oversee projects, ensuring financial, operational, and creative alignment.
Understanding of language production workflows, including creation, localisation, and AI-powered automation.
Ability to track costs, reconcile expenses, and ensure projects remain financially viable and commercially strategic.
Skilled at working with internal teams, external suppliers, and clients, maintaining strong relationships.
Capable of managing multiple projects, troubleshooting issues, and providing solutions proactively.
Impeccable ability to maintain quality control and uphold creative integrity while meeting business objectives.
Excellent verbal and written communication skills, ensuring clarity and alignment across teams.
Able to motivate teams, mentor junior staff, and drive collective success.

Benefits

Comp & perks

You'll be eligible to join our discretionary annual bonus scheme.
Work remotely for up to 60% of your days and shape your day between 8am and 6:30pm with flexible working hours.
Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers.
We also provide £1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementbudget oversightfinancial trackingcost reconciliationlanguage production workflowslocalisationAI-powered automationquality controlcreative integrityprocess efficiencies

Soft Skills

communicationproblem-solvingmentoringrelationship buildingteam motivationagilitycollaborationleadershiptroubleshootingguidance