EVP, Creative

Jellyfish

Lead the evolution of Jellyfish Creative US capability and support global client relationships. Oversee creative service delivery, foster high-performing teams, and drive client satisfaction.

Posted 6/1/2026full-timeNew York City • New York • 🇺🇸 United StatesLead💰 $285,000 - $325,000 per yearWebsite

About the role

Key responsibilities & impact

Reporting to our Global Chief Solutions Officer and US Managing Director, and partnering closely with our Global ECD, VP of Creative and VP of AI Studios, you’ll lead the evolution of the Jellyfish Creative US capability and help shape how we engage and grow relationships with our global clients.
You’ll oversee the end-to-end creative service delivery model across the US capability — partnering with client leadership to drive client satisfaction, commercial growth and operational excellence across creative, content and production output powered by technology and AI.
Working across all US offices you’ll support the growth and development of high-performing teams through hiring, onboarding, training and evolving scalable ways of working that enable world-class creative delivery at scale.
You’ll act as a connective force across Integrated Producers (Creative PMs), Creatives, Content Creators and Production specialists, bringing deep expertise in how to scale creative operations without compromising craft.
Partnering closely with our Global ECD and VP of AI Studios US, you’ll help define the strategic direction of the capability — establishing modern, nimble ways of working that unlock innovation, accelerate delivery and create the conditions for award-winning creativity to thrive.
You’ll foster an environment where teams are empowered to focus on ideas, innovation and strategic thinking, while ensuring operational excellence, commercial rigour and seamless execution across every stage of delivery.

Requirements

What you’ll need

10+ years of marketing operations (and or staffing model) experience in an Agency or Client environment
Knowledge and Background to inform on the best-in-class creative operations and staffing models
Experience with global clients and business, and working across onshore and offshore teams
Proven track record of successfully managing cross-functional teams and the ability to influence and communicate cross-functionally with all levels of management.
Working knowledge of how agencies function and how decisions are made.
Understanding of the agency campaign process, from planning and creative through to production and localization.
Working knowledge and passion for marketing technologies including knowledge of the implementation of AI platforms
Understanding of fiscal accountability, including budget management, scope management, forecasting, negotiations, resourcing, and reconciliation.
Ability to solve complex problems and scale effectively across a large organization and highly distributed team.
Well-organized, detail-oriented, energetic, proactive, independent, and responsive to feedback.
Ability to assess existing processes and identify opportunities for increased efficiency
Effective business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives.
Understands clients challenges within a larger business context and is able to engage them on issues and opportunities well outside the current scope
An exceptional communicator, able to move a crowd as well as produce compelling written proposals and presentations.
Highly experienced in the delivery of global marketing communications
The individual will have experience navigating a matrixed organization and can work to bring scale and excellence.
Ability to work across global time zones. Global travel is required.

Benefits

Comp & perks

You'll be eligible to join our discretionary annual bonus scheme and 401k retirement plan.
Have peace of mind with our healthcare, vision and dental insurance, plus short and long-term disability and life cover.
Work remotely for up to 60% of your days and shape your day between 8am and 6:30pm with flexible working hours.
Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

marketing operationscreative operationsstaffing modelsbudget managementscope managementforecastingnegotiationsresourcingAI platformsglobal marketing communications

Soft Skills

cross-functional team managementinfluencingcommunicationproblem-solvingorganizational skillsdetail-orientedproactiveresponsive to feedbackbusiness judgmentdecision-making