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Jellyfish

Director, Copy & Creative Insights

Jellyfish

. Act as a senior strategic lead across multidisciplinary creative projects and campaigns.

Posted 5/15/2026full-timeNew York City • New York • 🇺🇸 United StatesLead💰 $134,000 - $150,000 per yearWebsite

About the role

Key responsibilities & impact
  • Act as a senior strategic lead across multidisciplinary creative projects and campaigns.
  • Serve as the strategic bridge between Brand Strategy, Creative and Production teams, helping translate briefs into clear messaging and creative direction before execution begins.
  • Partner closely with Brand Strategy, Creative, Media and Data teams to ensure work is strategically aligned and commercially effective.
  • Work collaboratively with design teams to shape assets and creative execution, with overall creative oversight from Creative Directors.
  • Inspire creative teams with strong strategic foundations, clear jumping-off points and platform-specific guidance.
  • Shape and elevate creative output across copy, content and campaign execution.
  • Mentor and support Creative Insights & Content team members, fostering strategic thinking and creative excellence.
  • Build strong client relationships and act as a trusted advisor across accounts.
  • Use AI tools, including Pencil, to support insights, ideation, content generation, testing and optimisation workflows.
  • Lead the development of AI-enabled creative workflows and scalable production approaches.
  • Build testing frameworks for messaging, copy and creative variants across channels.
  • Translate performance data into actionable creative and content recommendations.
  • Stay close to platform evolution, cultural shifts and emerging behaviours, bringing new thinking into client work.
  • Identify opportunities to improve creative effectiveness, operational efficiency and content scalability through AI-enabled ways of working.
  • Support the evolution of the Creative Insights & Content capability across Jellyfish.
  • Contribute to thought leadership, playbooks, frameworks and ways of working.
  • Identify opportunities for account growth and expanded strategic partnerships.
  • Help position Jellyfish as a leader in insight-led and AI-enabled creative delivery.
  • Contribute to new business opportunities and strategic pitches where relevant.

Requirements

What you’ll need
  • 6+ years’ experience across copywriting, communications strategy, content strategy or integrated creative roles within an agency or brand environment.
  • Strong background in messaging development and translating brand positioning into cross-channel communications.
  • Experience developing communications frameworks, messaging matrices and content ecosystems across customer journeys.
  • Strong understanding of the relationship between brand strategy, audience insight, creative execution and performance marketing.
  • Experience shaping creative and content strategies across multiple channels and customer touchpoints.
  • Experience leading multidisciplinary creative projects and collaborating across strategy, creative, media and data teams.
  • Strong understanding of digital content ecosystems, including paid media, social, CRM, web and SEO.
  • Experience using AI tools within creative or content workflows, with curiosity around emerging technologies and operational innovation.
  • Strong presentation, communication and stakeholder management skills.
  • Experience mentoring or leading team members is preferred.

Benefits

Comp & perks
  • You'll be eligible to join our discretionary annual bonus scheme and 401k retirement plan.
  • Have peace of mind with our healthcare, vision and dental insurance, plus short and long-term disability and life cover.
  • Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.
  • Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
copywritingcommunications strategycontent strategymessaging developmentcommunications frameworksmessaging matricescontent ecosystemscreative strategiesperformance marketingdigital content ecosystems
Soft Skills
strategic thinkingmentoringclient relationship buildingpresentation skillscommunication skillsstakeholder managementcollaborationcreative oversightinspirationoperational efficiency