Jellyfish

Account Manager – GMP

Jellyfish

full-time

Posted on:

Location Type: Hybrid

Location: Baltimore • Maryland • United States

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Salary

💰 $60,000 - $85,000 per year

About the role

  • Be the primary account lead for a portfolio of GMP clients, managing relationships and ensuring platform adoption.
  • Guide clients through onboarding, implementation, and best practices for maximizing GMP capabilities.
  • Collaborate with cross-functional teams, including Sales, Technical Support, and Product, to deliver a seamless client experience.
  • Educate clients on new features, tools, and strategies to enhance their digital marketing performance.
  • Monitor account performance, troubleshoot issues, and proactively address client needs.
  • Support renewal and expansion efforts by identifying growth opportunities and ensuring continued client engagement.

Requirements

  • 4 Years of experience in Partnerships, Growth or similar role.
  • Experienced in client Relationship Management
  • Understanding of ad tech, analytics, and digital marketing strategies.
  • Experience managing multiple accounts and coordinate with internal partners.
  • Ability to analyze data and provide actionable insights for optimization.
  • Strong verbal and written communication skills for presenting solutions.
  • Proactive approach to addressing client challenges.
Benefits
  • You'll be eligible to join our discretionary annual bonus scheme and 401k retirement plan.
  • Have peace of mind with our healthcare, vision and dental insurance, plus short and long-term disability and life cover.
  • Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.
  • Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn.
  • Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
client relationship managementdata analysisdigital marketing strategiesad techanalytics
Soft Skills
communication skillsproactive approachcollaborationtroubleshootingclient engagement