Retail and Activation Regional Manager

Jellycat

Retail Store Projects Manager at Jellycat coordinating store-related projects and ensuring successful execution of store improvements and rollouts.

Posted 5/2/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Supporting the Retail & Activations and Retail Operations teams in planning, coordinating, and tracking store-related projects, ensuring tasks, timelines, and budgets are clearly documented and maintained
Creating and managing key project documents such as project plans, store rollout trackers, budgets, equipment and fixture logs, risk logs, and issue reports
Executing administrative and organisational tasks including scheduling, managing communication streams, preparing project documentation, and participating in project meetings
Managing the ordering, allocation, and delivery of store project resources (fixtures, equipment, signage, display materials) to ensure stores and partners receive the right items at the right time
Ability to take a brief from either our Commercial organization or internally from the Brand and Activation team and turn the project brief into actionable items and rally internal teams to then action all deliverables
Acting as a liaison between internal teams, external vendors, contractors, and retail partners throughout the project lifecycle
Supporting the Visual Merchandising Managers in monitoring project progress, identifying issues, and helping resolve challenges as they arise
Fostering cross-team collaboration to ensure all departments have the information and support required to complete project deliverables on time
Assisting with BAU (business-as-usual) store support tasks when required, ensuring smooth daily operations.

Requirements

What you’ll need

Proven experience as a Retail Design Projects Manager, Retail Operations Manager, Visual Merchandising Manager, or similar role in a multi-store environment
Strong organisational and logistical skills, with the ability to manage multiple priorities, timelines, and stakeholders simultaneously
Excellent communication and interpersonal skills, able to work confidently with internal teams, store staff, suppliers, and senior leaders
Proficiency in Microsoft Office tools (Excel, PowerPoint, Teams, Outlook), with strong skills in spreadsheets and project tracking
A collaborative mindset and a passion for supporting team success
A proactive, solutions-focused approach with strong attention to detail.

Benefits

Comp & perks

Discretionary Bonus Scheme
Private Medical Insurance
Group Life Cover
25 days paid holiday
Hybrid working
Employee Assistance Program
Private Chef!
Regular social & team events
Contributory Pension Scheme

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementlogistics managementbudget managementrisk managementproject documentationstore rollout planningresource allocationissue resolutioncross-team collaborationbusiness-as-usual support

Soft Skills

organizational skillscommunication skillsinterpersonal skillscollaborative mindsetproactive approachattention to detailability to manage multiple prioritiesstakeholder managementproblem-solving skillsteam support